loyalty

Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars

This has been a volatile year for retailers and consumers alike, and the uncertain nature of 2022 has been shaping trends across…

Bed Bath & Beyond Debuts New BNPL Option and Rewards Program Across All Three Brands

Bed Bath & Beyond Inc. has introduced a new BNPL option, Welcome Pay, and an updated Welcome Rewards loyalty program, which will…

How REN Clean Skincare Reimagined Loyalty by Making Shoppers Part of its Sustainability Journey

Loyalty has grown in importance alongside customer retention, with a strong loyalty program and company values both remaining important parts of building…

IKEA Expands Sustainability Push With Home Solar Power Generation Partnership

IKEA U.S. has partnered with SunPower Corp. to enable IKEA Family loyalty program members to purchase home solar solutions that can generate…

Walmart+ Expands Fuel Discounts to More Than 14,000 Gas Stations Nationwide

Walmart is expanding its Walmart+ benefits by adding discounts of up to 10 cents per gallon at more than 14,000 participating gas…

The Container Store Unveils ‘Organized Insider’ Tiered Loyalty Program

The Container Store is adding fresh elements to its recently announced rebrand: the Organized Insider loyalty program and a new mobile app….

Study Reveals Strategies for Attracting Commuter vs. Home-Based Shoppers

Two primary worker groups emerged during the COVID-19 pandemic: those who prefer (or tolerate) commuting to an office, and those enjoying a…

Petco Growth Strategies: Rural Stores, Adding Loyalty to Pet Health Plans

Petco Health and Wellness Company unveiled a long-term financial framework outlining how the business will grow within the $119 billion pet goods…

Representation, ‘Nanocommunities’ and Convenience: How Retailers Can Build Real Relationships on Social Media

Just how much did the COVID-19 pandemic change people’s worldview? The short answer is a lot: 37% of consumers responding to the…

How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In…

How Petco Turns Live Shopping Events into Long-Term Social Commerce Activations

Live shopping is one of the hottest spaces in retail, and with good reason: it provides a fun and convenient way for…

Study: More Than Half of Shoppers Across All Generations Prefer Email Communications

Customer communication is undoubtedly important. When consumers receive communications from a company, 96% feel loyal to the brand and 84% engage with…

Leveraging Customer Insights to Drive Personalization – A Retail Perspective

Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

Streamline Product Data Management to Maximize Multichannel Growth

From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

The 2022 Holiday Planning Guide for Retailers

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