loyalty

The 2024 Brand Experience Award Winners are…

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards, a program designed to spotlight the brands and retailers that…

Exclusive Q&A: Stores Should Become a ‘Digital Mosaic of Attraction’

It might sound strange to say this about a place where some 80% of transactions actually take place, but brick-and-mortar stores represent…

As Mobile Sales Surge, Retailers Double Down on the App Experience

Insider Intelligence predicts that mobile commerce sales will account for 43.4% of total U.S. retail ecommerce sales — and 6.5% of all…

Petco Enhances POS and Loyalty in Central America with New Solution

Petco is enhancing its presence in Latin America by implementing the Teamwork Commerce omnichannel solution at its more than 118 stores in…

If You Want to Succeed in High-Heat Retail, Bake Fairness into the Experience

There have never been more barriers to the things we enjoy in life. Everything from limited edition sneakers to international stadium tour…

Beautyque NYC Founder: ‘Being Inauthentic is Going to Guarantee Failure’

Few purchases need to be as tailored to an individual shopper’s needs as beauty products, and this need for granular personalization extends…

Road Runner Sports Ties Digital Signage to its VIP Loyalty Experience

Road Runner Sports is enhancing its in-store experience and streamlining sales associates’ duties with digital signage introduced in partnership with Creative Realities….

Brand Loyalty is Fading — Retailers Must Find New Ways to Deliver Value

What a difference a year makes: 12 months ago, Mirakl released the first edition of its consumer survey of 10,000 shoppers around…

Retail Loyalty’s Moment is Now

There’s no question that rising prices have altered consumer behaviors. Whether they’re choosing lower-cost private-label items at the grocery store, cutting back…

Transforming Customer Loyalty with Emerging Technology

While a new year means new opportunities for retailers, the importance of a successful customer loyalty program remains as important as ever….

How to Turn One-Time Holiday Buyers into Brand Loyalists

The beauty of the retail industry today is the number of options for brands to connect with customers. Some may argue there…

Clarus Commerce Rebrands as ebbo Following PrizeLogic Acquisition

Loyalty solution provider Clarus Commerce has officially rebranded as ebbo in the wake of its acquisition of PrizeLogic in late 2021. The…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.