#holiday17

Holiday Season 2017: A ‘State of the Union’ For E-Commerce Site Performance

The 2017 holiday season was notable due to its strong e-Commerce site performance (speed, availability), with clear signs showing e-Commerce retailers are…

Key Trends From The 2017 Holiday Shopping Season

The 2017 holiday shopping season was record-breaking. Black Friday sales alone totaled $5 billion — with customers spending more than $1 million…

Does The 5.5% Holiday Sales Increase Signal A 2018 Retail Rebound?

While 2017 was arguably a year of turmoil for retailers, the industry managed to end on a high note: $691.6 billion in…

Holiday Hiring Subsides: Retail Jobs Decline 20,000 During December

Despite a successful season that saw sales jump 4.9%, retailers actually shed workers during the holiday. Retail industry employment decreased by 20,000…

EBay Deploys Chatbots To Ease Holiday Gift-Giving Stress

Gift-giving can be an arduous and stressful process, but throughout the 2017 holiday season, eBay sought to help shoppers make difficult decisions…

5 Learnings From The Holiday Season And What It Means For 2018

Holidays 2017 marked the beginning of something new — a collective effort by retail and retail technology to improve the gift shopping…

51% Of Shoppers Avoid Retailers With Strict Return Policies

As the holiday season concludes, retailers now must manage an influx of returns. This period is critical in setting the tone for…

Amazon’s Happy Holiday: Over 4 Million Try Prime During A Single Week

Amid a strong showing for retail this holiday season, Amazon once again gleamed just a little more brightly than the rest. The…

Holiday Sales Jump 4.9%: Largest One-Year Improvement Since 2011

While coverage of the “retail apocalypse” dominated 2017, the industry is closing out the year on a high note. U.S. retail sales…

Financing Option Boosted Cyber Monday AOV 19.1%

During the critical Black Friday/Cyber Monday holiday weekend, more shoppers took the opportunity to finance big-ticket purchases rather than paying up front…

Second Annual Amazon Digital Day Debuts Dec. 29

You might think every day is digital day at Amazon, but the retail marketplace giant has designated Friday, Dec. 29 as its…

Holiday Study: Amazon Tops U.S. Brands With International Shoppers

Taking holiday shipping data from more than 400,000 members in 200 countries and territories, MyUS, an international shipping company, has calculated the…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.