Heuristic Number 6: Reciprocity — Pay It Forward [FastCompany]
This social commerce image was featured in a recent FastCompany article and was created by TabJuice.com
Executive Viewpoints June 22
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Chico’s Extends Its Customer Insights With Social Media Analytics
This is Part IV of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…
News June 19Empathica Adds Real-Time Feed To Improve In-Store Shopping Experience
Empathica, a Customer Experience Management (CEM) solutions provider, has announced enhancements to its GoRecommend,social media advocacy platform. The…
News June 19Top SMS Campaign Strategies To Boost Acquisition, Conversion And Retention
As the smartphone’s popularity intensifies among consumers, many retailers are focused on applications and mobile-optimized sites to…
Features June 15Bonobos and Warby Parker Use Social Media Analytics To Increase Engagement, Enrich Curation
This is Part III of Retail TouchPoints’ multi-part feature investigating trends and developments in social media analytics and…
Executive Viewpoints June 12VisiStat Enables Social Media Monitoring To Optimize E-Commerce
Progressive retailers are implementing strategies and tactics to develop a 360-degree view of their customers to present more…
News May 28Advance Auto Parts Increases Product Reviews by 700%, Dominates Competitors On Facebook
As consumers spend more time on social channels, social media integration and building customer engagement has become a…
News May 24Heuristic Number 4: Like — Builds Bonds and Trust [FastCompany]
This social commerce image was featured in a recent FastCompany article and was created by TabJuice.com
Executive Viewpoints May 18VF Outlet Creates Social Media Presence, Generates 33,000+ “Likes” In 10 Months
VF Outlet, a discount fashion retailer with more than 70 locations, recently partnered with Stream Companies, a full-service…
News May 17Top Stories
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