The Retail TouchPoints Network

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Can Nearshoring Prevent the Next Supply Chain Crisis?

To Tackle Workforce Issues, Retail Leaders Need to Display Their Vulnerability

Harnessing Collaborations to Drive Brand, Product and Revenue Results

Why One DTC Brand Bucked the SoHo Trend and Opened its First Store in Charleston

The Story Behind Coachtopia, Coach’s New Vision for Circular Fashion

It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

empowerment

Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

The COVID-19 pandemic has changed the culture of work for all employees, from white collar office workers going remote to associates on…

NRF 2021: Retail Diversity Leaders Reveal Strong Strategies for Supporting Equality

Diversity has become an increasingly hot topic in retail recently, with the industry moving to increase representation across the board of non-dominant…

Endear Helps Associates Connect With Shoppers

Endear, an omnichannel CRM and clienteling app, helps retailers empower in-store associates by giving them access to customer profiles, including purchase history,…

Culture Is The Key to Great Service

Conventional approaches to building a customer-centric culture involve topics like putting the customer first. While all of this is indeed important, customer-centric…

The Gift That Keeps On Giving: The Power Of Feedback And Your Frontline

It’s a tradition. With the crucial holiday shopping season in full swing, retailers raise armies of customer service personnel to bravely battle…

Closing The Execution Gap

I’ve heard it joked more than once that the role of managing retail execution goes to the person who isn’t in the…

Join 5k+ attendees for an immersive experience where you can get inspired by retail’s most innovative minds and see their big ideas in action.

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Packaging Sustainability Trends: Clear Labeling, Lighter Products and More Post-Consumer Recycled Content

If an Image is Worth 1,000 Words, Then Color and Lighting Speak Volumes

Connected Shoppers Report

Demystifying Connected TV: How to Leverage Advertising’s Hottest New Channel

Amazon and Walmart Could See $580 Billion Impact from AI by 2029

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NRF: Retail’s Big Show 2024

Retail Innovation Conference & Expo 2024