Study: How Retailers are Managing the Tug-of-War Between Employee Satisfaction and Profitability
Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they…
Features November 22
Latest In: employee training
Tackling the Pressures of Working the Sales Floor
Traditionally, retail has been a tough environment for workers. Every customer interaction and every back-office decision in every…
Executive Viewpoints September 3
When it Comes to Retail Cybersecurity, Do Take It Personally
The 2024 Verizon Data Breach Investigations Report notes that there were 725 known data breach incidents in the…
Executive Viewpoints August 23
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
Key Factors of a Successful Retail Industry Training Strategy
This sponsored content is brought to you by iSpring Solutions. Within the retail industry, staff training, teaching and…
Sponsored July 16
Walmart Updates Employee Education Initiative to Fill 100K ‘Critical Jobs’
Walmart is revising its Live Better U (LBU) education benefit to help associates hone their skills for key…
News February 26
VR for Retail Training: How to Leverage the Tech to Land Stronger Outcomes
As we fast approach Q4 2023, there is one topic at the forefront of every retailer’s mind: holiday…
Executive Viewpoints September 5
Laying the Operational Foundation for Autonomous Stores
While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that…
Executive Viewpoints August 14
Best Buy to Add 1,000 New Tech Employees to Support CX Innovation
Best Buy plans to hire 1,000 new employees for its technology team and has teamed up with Amazon…
News February 3
As Consumers Lose Faith in Traditional Institutions, Brands are Bridging the ‘Trust Gap’
It’s been a rough couple of years, to put it mildly. A global pandemic, social unrest, the proliferation…
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