The Retail TouchPoints Network

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Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

Forrester: Seek New Revenue Sources to Avoid Commodity Price Wars

Subscription Commerce Snapshot: Discounts are Out, Content and Community Are In

Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

digital customer experience

1822 Denim Quadruples Conversions with AI Fit Technology

In order to maximize revenue opportunities online, many apparel and footwear brands are attempting to close the “fit gap.” This refers to the uncertainty many consumers feel shopping for…

FullStory Raises $32 Million To Expand Digital Customer Experience Capabilities

FullStory, a digital intelligence platform, secured $32 million in Series C funding. The round, which brings the company’s total funding up to…

Attention C-Level Execs: Own The Customer Experience To Drive Digital Success

While every retailer desires a digital transformation that sets them apart from peers in today’s omnichannel environment, becoming one of these success…

Raley’s Online Shopping: Personalized And Device-Agnostic

With online grocery shopping predicted to double in popularity in 2016, now is a fitting time for supermarkets to optimize their online…

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Leveraging Customer Insights to Drive Personalization – A Retail Perspective

Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

Streamline Product Data Management to Maximize Multichannel Growth

From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

The 2022 Holiday Planning Guide for Retailers

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