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Kizik Takes its Hands-Free Shoes on a National Tour to Deliver ‘A-ha’ Moments

JCPenney Upstages Bezos with $10,000 Wedding in Venice, California

British Outdoor Brand Berghaus Launches in North America in Time for Oasis Tour

PwC Back-to-School Survey: To Stretch Their Budgets, 37% of Parents will Only Buy Items on Sale

How ‘Process Mining’ Refines Ikea’s Rich, Plentiful Data so it Can be Put to Use

Listen Now: From Family Roots to Future Growth — Inside Bealls’ Century-Long Retail Journey

customer survey

Zendesk Integrates SurveyMonkey And MailChimp Into Platform

Constantly improving and refining customer service strategies should be a top priority for retailers. Whether it means implementing new training methods or…

Lego Boosts Sales And Brand Loyalty With Revamped Marketing Strategy

To successfully sell products and cement long-term loyalty, retailers need to deliver a brand story, excellent customer service and ongoing support. Faced…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

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Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

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