The Retail TouchPoints Network

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Exclusive Q&A: Cashierless Grocery Requires a ‘Very Human Response to the Customer’

As Cannabis Goes Mainstream, Opportunity Grows for Traditional Retailers

How Rising AR Adoption is Driving Snap’s Commerce Strategy

Pricing Amid Inflation: McKinsey Partner Offers Data-Led Best Practices

How Eyebuydirect Doubled Sales Since the Pandemic, Thanks to Both Technology and Trend-Watching

Amazon’s Counterintuitive Next Big Move — Helping Brands Sell Off Amazon

customer survey

Zendesk Integrates SurveyMonkey And MailChimp Into Platform

Constantly improving and refining customer service strategies should be a top priority for retailers. Whether it means implementing new training methods or…

Lego Boosts Sales And Brand Loyalty With Revamped Marketing Strategy

To successfully sell products and cement long-term loyalty, retailers need to deliver a brand story, excellent customer service and ongoing support. Faced…

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The Guide to Customer Engagement in the Retail Industry

Ask (and Answer) These 3 Questions Before Launching a Third-Party Marketplace

How Retailers Are Embracing Tech to Tackle Staffing Shortages

55% of Consumers to Alter Holiday Spending as Recession Concerns Loom

5 Ways Brands Are Embracing the Metaverse Moment

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