clienteling

Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the…

Why Argent’s Store Design Supports Community Events and 1:1 Styling Sessions

Following a pandemic-induced pause in its brick-and-mortar retailing, women’s workwear retailer Argent has opened a store in NYC’s SoHo neighborhood that brings…

New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how severe will it be?…

Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

The COVID-19 pandemic has changed the culture of work for all employees, from white collar office workers going remote to associates on…

How Neiman Marcus is Using Next-Gen Tech to Deliver on its Century-Old Promise

A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing that hasn’t changed is…

Poshmark Rolls Out New Tools to Help Brands Connect with its 80M Users

Poshmark has launched a suite of social selling features designed to help brands and retailers connect with its community of largely millennial…

‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans…

Harry Rosen Goes ‘Headless’ to Support Digital Service Shift

Associates play a crucial in the omnichannel customer experience. They create a face for the brand and use their personal experiences and…

Burton Snowboards Arms Associates With Mobile Checkout, Clienteling Access Chainwide

Burton Snowboards is equipping store associates with iPhones in its 70 locations so they can access omnichannel order management, mobile checkout, endless…

Suitsupply Takes A Disruptive Approach To Personalized Retailing

The men’s apparel category in the U.S. has been commonly associated with highly promotional pricing and traditional marketing. TV, radio and print…

Beauty Retailer Boots UK Deploys IBM Analytics-Powered Mobile Sales App

Boots UK, a pharmacy-led health and beauty retailer that is part of the Walgreens-Boots Alliance, has partnered with IBM to deploy a…

Top Takeaways From #RIC16 Innovation Labs

This year’s Retail Innovation Conference, held May 10-11 at Apella in New York City, brought together 185 of the industry’s most innovative…

Join 5k+ attendees for an immersive experience where you can get inspired by retail’s most innovative minds and see their big ideas in action.

2024 Predictions Report: 15 Experts Reveal Top Tech & Trends

Ingredients for Holiday Marketing Magic: Agility, Creativity and Personalization

For 65% of Consumers, Companies’ Sustainability Profile Influences Purchase Decisions

Turn Payments into a CX Differentiator with BNPL, Digital Wallets and Better Orchestration

clienteling

Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Why Argent’s Store Design Supports Community Events and 1:1 Styling Sessions

New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

How Neiman Marcus is Using Next-Gen Tech to Deliver on its Century-Old Promise

Poshmark Rolls Out New Tools to Help Brands Connect with its 80M Users

‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

Harry Rosen Goes ‘Headless’ to Support Digital Service Shift

Burton Snowboards Arms Associates With Mobile Checkout, Clienteling Access Chainwide

Suitsupply Takes A Disruptive Approach To Personalized Retailing

Beauty Retailer Boots UK Deploys IBM Analytics-Powered Mobile Sales App

Top Takeaways From #RIC16 Innovation Labs

2024 Predictions Report: 15 Experts Reveal Top Tech & Trends

Ingredients for Holiday Marketing Magic: Agility, Creativity and Personalization

For 65% of Consumers, Companies’ Sustainability Profile Influences Purchase Decisions

Turn Payments into a CX Differentiator with BNPL, Digital Wallets and Better Orchestration

How to Grow Your Retail Business with Connected TV

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NRF: Retail’s Big Show 2024

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