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Accelerating AI Value in CPG: Closing the Gap Between Potential and Performance

The consumer packaged goods (CPG) industry is evolving faster than ever – and the pace of change is…

Executive Viewpoints April 9
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2026 Predictions: The Promises (and Perils) of AI

We’ve held off on discussing AI as long as we could, but we’re only human. It was the…

Features January 8
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Smarter and Faster: How Gen AI Is Already Changing In-Store Retail Operations

You walk into a large home improvement store looking for a washer assembly to fix your kitchen faucet…

Executive Viewpoints December 22
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3 Questions with CI&T’s Melissa Minkow: 2025 has Proven the Need for Supply Chain Resilience, Data Modernization

A lot has happened in the first half of 2025, so for to kick off the new season…

Features July 18
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Graphical image of global markets overset by Melissa Minkow headshot to represent tariffs, retail covered in this episode of Retail Remix.

Listen Now: Tariffs, Bankruptcies and What Comes Next in Retail

The Retail TouchPoints podcast, Retail Remix, returns for its fifth season with a doozy of an episode, but…

Features May 28
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The Data Mandate for a Modernized Shopping Experience

Brands like Amazon have set the gold standard for a modern ecommerce shopping experience. Customers expect brands to…

Executive Viewpoints April 28
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Retail Trendcaster: Turning Hot Topics and Trends into Actionable Insights

Q1 is always a whirlwind for the retail space. Once New Year’s Day is behind us, analysts and…

Features March 11
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Want to See Success in 2025? Answer These 5 Questions

If the events of 2024 taught us anything, it’s that “value” can mean many different things depending on…

Features January 7
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New research from CI&T and Retail TouchPoints reveals that most consumers believe there is a distinct difference between subscription and membership programs.

First Look: New Research Unpacks the Differences Between Subscriptions and Memberships

The terms “membership” and “subscription” are often used interchangeably in retail. However, new research from CI&T, developed in…

Features May 16
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