The AI Shopping Revolution is Here. Retailers have Three Choices.
ChatGPT and Perplexity are building checkout systems. Soon enough, consumers will complete purchases without ever leaving their AI…
Executive Viewpoints January 5
Latest In: Borders
Exclusive Chris Walton Q&A: Why The Store Of The Future Is Already Here
At the RetailX event in Chicago this June, Chris Walton, CEO of Omni Talk and Third Haus, will…
Features March 6
Exclusive Q&A: How Half Price Books Succeeds With Discovery And Localized Assortments
The conventional wisdom, since the demise of Borders nearly a decade ago, has been that there’s only room…
Features February 14
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
The Death Of Boring Retail: Exclusive Q&A With Steve Dennis
In this exclusive Q&A, industry expert Steve Dennis shares his predictions and recommendations for retailers struggling to find…
Features March 13
Is Nordstrom Next On Amazon’s Shopping List? Exclusive Predictions From L2 Experts
Even before the ink was dry on Amazon’s purchase of Whole Foods, the retail industry began wondering, What…
Features November 1Former Borders Exec Debuts App To Price Match Amazon With Local Businesses
Amazon’s surging popularity at the turn of the century permanently changed the landscape of the bookstore industry, leading…
News December 9Can Brick-And-Mortar Still Compete With Online Retailers?
It’s hard to ignore the tremendous rate of growth that online retailers have experienced in the past 10…
Executive Viewpoints August 13Clienteling: The Fast Shopper In A Slow Store
Shoppers natively are impulse consumers. They buy in what retailers call, “5 by 5” (five seconds by five…
News February 21Borders To Honor Loyalty Program And Gift Cards Through Bankruptcy
Borders has filed Chapter 11 bankruptcy but says “business operations continue as normal,” in a statement posted on…
News February 16Top Stories
