10 years ago Bob Willett Shares His Perspective On Customer-Centricity While many retailers like to believe that the customer is at the center of everything they do, few achieve true customer centricity….
11 years ago Connected Consumer Series Wrap-Up Retail TouchPoints recently completed its eight-part webinar series covering the most challenging issues on retailers’ minds and in their conference rooms. Industry…
11 years ago Best Buy’s Bob Willett Kicks Off Connected Consumer Series Bob Willett, former CEO of Best Buy International, kicked off the Connected Consumer webinar series with an invigorating discussion about using data…
Neiman Marcus Shares Insider Tips on Retiring Monolithic Tech and Embracing Modern, Composable Architecture