The Retail TouchPoints Network

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BelliWelli’s New Package Design Proves the Wisdom of Crowds

How 85-Year-Old Economy Candy Taps into Social Trends but Stays True to its Roots

Thanksgiving Weekend Recap: Foot Traffic, Mobile Usage Rise as Nearly 200 Million Shoppers Seek Deals

Exclusive Q&A: M.M. LaFleur Designs Boutiques to Promote ‘Individual Customer Discovery’

With Travel Still Restricted, Simon is Bringing its Outlets to China via Livestreaming

Apple, Macy’s and IKEA Rank High in Innovation but Social Impact Scores are Mixed

Amazon Returns

Will BOPIS And Amazon Returns Support 2020 Turnarounds At Nordstrom And Kohl’s?

Department stores have tried to weather the storm of declining traffic and sales, but holiday results from Nordstrom and Kohl’s once again…

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Despite Amazon’s Ultra-Busy Site, Walmart Ecommerce Puts up a Strong Fight

How to Seize Expanded Private Label Opportunities in 2023

5 Tips for Retailers to Ensure Online Marketplace Success

Reimagining Loyalty: Why Building Trust is Now Essential to Nurturing Customer Relationships

4 CX Strategies That Turn Modern Retail Challenges Into Growth Opportunities

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Death to RoAS: The Brave New World of Measurement & Attribution

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