Accenture

Bath & Body Works Bets that the Nose Knows

Bath & Body Works will spotlight the sneakily powerful sense of smell via its Come Back To Your Senses creative platform, kicking…

Bath & Body Works Deploys Gen AI to Help Customers Sniff Out the Perfect Fragrance

Seeking to modernize its core technology platforms, Bath & Body Works is working with Accenture to leverage the latest digital, martech, AI…

L’Oréal Expands Beauty Tech Competition Across Asia and MENA Regions

L’Oréal Groupe has launched the Big Bang Beauty Tech Innovation Program across a huge geographical region stretching from the South Asia Pacific…

Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year….

Best Buy Adds Generative AI to its Customer Service Toolkit

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. The retailer also…

6 Paid Social Trends to Be Aware of in 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. For online retailers that want…

Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

Accenture surveyed more than 10,000 consumers in 16 countries and found that although we’re living in a time of “lasting uncertainty,” the…

The Future of International Commerce is Online — and the Field is Open

Where will the next great international business opportunity appear? The somewhat unlikely locations are eight rapidly growing countries that are currently off…

AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers

Editor’s note: This is the fifth and final article in our series on AI in retail (though we’ll continue to cover the…

Google, Accenture Deepen Relationship to Help Retailers Harness and Optimize Their Data

Google Cloud and Accenture are expanding their strategic partnership with a series of new initiatives to help retailers modernize their businesses and…

Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming Chinese livestreaming market. But…

Madison Reed Names New Marketing and Digital Chiefs

Hair color retailer Madison Reed is strengthening its C-suite with two new appointments. Brad Lande-Shannon has joined the company as Chief Marketing…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Accenture

Bath & Body Works Bets that the Nose Knows

Bath & Body Works Deploys Gen AI to Help Customers Sniff Out the Perfect Fragrance

L’Oréal Expands Beauty Tech Competition Across Asia and MENA Regions

Revolutionizing Customer Retention: The Rise of Digital Top-Up Cards in the Global Market

Best Buy Adds Generative AI to its Customer Service Toolkit

6 Paid Social Trends to Be Aware of in 2024

Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

The Future of International Commerce is Online — and the Field is Open

AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers

Google, Accenture Deepen Relationship to Help Retailers Harness and Optimize Their Data

Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Madison Reed Names New Marketing and Digital Chiefs

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

Shoptalk 2025

SubSummit

Outdoor Retailer Summer & ODI

CommerceNext

FUTR North America

Access The Media Kit

Interests:

Access Our Editorial Calendar