Retail TouchPoints

Latest Posts

Kohl’s Upgrades Loyalty Program With Kohl’s Cash Tie-In

After a successful pilot in 13 markets, Kohl’s is introducing its new, simplified customer loyalty program nationally. Kohl’s Rewards builds on the retailer’s Yes2You Rewards loyalty program but allows shoppers…

News September 8

What Airports Can Teach Retailers About COVID-19 Safety

If you remove the airplanes from the equation, airports have many of the same features as large commercial retail spaces: retailers, restaurants, vendor kiosks, people sharing confined spaces and visitors…

Executive Viewpoints September 8

Olivela CXO: Content, Charitable Giving Keep Luxury Consumers Engaged

The luxury market has taken a significant hit as a result of the pandemic, but some brands and retailers are finding new ways to adapt, respond and thrive. Olivela, a…

Features September 8
Mathew Alland on Retail Remix

How Olivela Strengthened Its Brand During The Pandemic

We all know that a stellar customer experience is key to winning attention, sales and loyalty. But what happens when your strategy gets turned upside down by a pandemic? Moving…

Podcasts September 8

Considering BYOD? Count The Costs And Explore Your Options

Software deployed on mobile or touchscreen devices is being adopted by retailers for everything from point-of-sale and clienteling solutions to endless aisle kiosks. When planning the deployment of these applications,…

Executive Viewpoints September 8

Implementing A Security-Driven Networking Approach To Secure Retail

To succeed in today’s digitally oriented marketplace, retailers need a strong network infrastructure to tie multiple elements of the shopper journey together. Retailers must be able to automatically link physical…

Executive Viewpoints September 7
1Whole Foods

Whole Foods Opens Brooklyn Dark Store To Keep Up With Online Demand

Whole Foods Market has opened its first online-only dark store in Brooklyn, N.Y. The delivery-only model will help Whole Foods keep up with digital demand in a major market at…

News September 4

7-Eleven Pilots Instacart Delivery In 750+ Stores

7-Eleven is piloting store-to-door delivery with Instacart in more than 750 stores in the Dallas, Miami, Baltimore and Washington D.C. metropolitan areas, prior to rolling out the same-day delivery service nationally to more…

News September 4

The Digital Last Mile: How Behavior Personalization And Globalization Are Key To Survival In The Post-COVID Era Of E-commerce

Behavioral Personalization: In the post-COVID era the closure or inaccessibility of physical stores has led to an acceleration in the movement of sales towards e-Commerce. According to the U.S. Department…

Executive Viewpoints September 4
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank