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Albertsons Launches AI-Powered Restructure Following Soft Q1 Results
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Need For Speed: How Retailers Can Meet Consumers’ Digital Expectations
Consumer expectations are constantly on the rise, driven by innovations and new offerings that promise more efficient and personalized experiences. For retailers, the stakes of customer satisfaction and engagement that…
Executive Viewpoints September 18
You Have Recurring Revenues, Now What?
With millions of consumers trapped at home — and spending on little outside of essential goods — during the COVID-19 pandemic, many retailers have discovered the benefits of engaging with…
Executive Viewpoints September 18
How Lowe’s ‘Making It’ Contest Blazes A Trail For Underrepresented Entrepreneurs
Coming up with a great product is only half the battle for inventors/entrepreneurs. Often, the real challenge involves getting the ear of retail gatekeepers and convincing them that the new…
Features September 18
Torrid Pushes Email Click Rate To Nearly 15% With Real-Time Mapping
In the wake of COVID-19, store hours and services can be unpredictable, making it difficult for customers to keep up. Torrid is using the LiveMap feature from email solution provider…
News September 17
Tiffany Protests LVMH Effort To Delay Lawsuit Over Endangered Acquisition
The star-crossed acquisition of Tiffany & Co. by luxury giant LVMH Moët Hennessy Louis Vuitton has gone to its next level of legal wrangling between the two companies. Tiffany has…
News September 17
NRF, Census Bureau Report Continued Retail Recovery In August
Retail sales continued their gradual improvement in August, rising 0.6% seasonally adjusted from July and 2.6% year-over-year, according to Census Bureau data. The monthly increase is down slightly from the…
News September 17
Johnson Controls Launches AI-Powered Face Mask Detection
Johnson Controls has launched exacqVision 20.09 with Face Mask Detection, an integrated solution that seeks to maintain safety for shoppers and associates by quickly putting information into the hands of…
News September 17
The Three Focus Points Of Advanced Personalization: What, Where, Who
Today’s retail CMO is responsible for the entire customer experience — not just branding and messaging. With this accountability comes the need to think deeply about how all customer touch…
Executive Viewpoints September 17
Capgemini Helps Retailers Empower Shoppers’ Smart Devices
Capgemini’s Smart Store Guide is a solution that helps retailers provide a rich customer experience for shoppers. Powered by voice recognition and computer vision and developed in concert with partner…
News September 17
