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H&M to Shutter 250 Stores in 2021
Fast-fashion retailer H&M announced plans to close approximately 250 stores next year as it seeks to step up the pace of its transformation via digital investments, store portfolio optimization and…
News October 5Survey: 11% of Americans Subscribed to Walmart+ in its First Two Weeks
The Walmart+ loyalty program has clearly made a major splash: 11% of Americans subscribed within two weeks of its launch, according to a survey by Piplsay. This puts Walmart at…
News October 5You Say You Want a (Pop-Up) Revolution
Featuring: Jason Mcnary, Unode50 Jason McNary is no stranger to pop-ups. As UNOde50’s CEO of the Americas, McNary has helped the brand generate awareness, boost engagement and connect more directly with…
October 5Convenience at the Curb: New Shopping Solutions are Here to Stay
Customer experience has long been an important focus for retailers, but the way that experience is measured has changed amid COVID-19. On-premise digital tools previously seen as enhancements have become…
Executive Viewpoints October 5Take a Step Outside: How Collaboration Enables Retailers to Understand Customer Context
The 360-degree customer view is the Holy Grail of today’s retail industry. Consumers are increasingly demanding personalized, seamless experiences, and organizations need to act promptly to stay ahead of these…
Executive Viewpoints October 5Ecommerce Glitches Frustrate 40% of Shoppers, But Clearer, Proactive Guidance Can Mitigate Problems
Friction is an ecommerce sales killer, and retailers have room to improve: 40% of shoppers have recently struggled to complete a transaction online, according to a survey by GoMoxie. Among…
Features October 5Walmart Sells Majority Stake in Asda to UK-based Investors
Walmart will sell a majority stake in the UK-based grocery retailer Asda to the Issa brothers, the co-CEOs of EG Group, and TDR Capital for an enterprise value of $8.8…
News October 2The Home Depot Promotes Insider to President and COO
The Home Depot has named Edward “Ted” P. Decker as President and COO, effective Oct. 5, 2020. A 20-year veteran of the company, Decker has served as EVP of Merchandising since…
News October 2Arming The Modern Associate With Fitting Rooms Of The Future
The COVID-19 pandemic has, in many ways, moved traditional retail technology five to 10 years forward. But what does this future retail experience look like post-COVID-19? What new habits will…
Executive Viewpoints October 2


















