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Ecommerce Glitches Frustrate 40% of Shoppers, But Clearer, Proactive Guidance Can Mitigate Problems
Friction is an ecommerce sales killer, and retailers have room to improve: 40% of shoppers have recently struggled to complete a transaction online, according to a survey by GoMoxie. Among…
Features October 5
Walmart Sells Majority Stake in Asda to UK-based Investors
Walmart will sell a majority stake in the UK-based grocery retailer Asda to the Issa brothers, the co-CEOs of EG Group, and TDR Capital for an enterprise value of $8.8…
News October 2
The Home Depot Promotes Insider to President and COO
The Home Depot has named Edward “Ted” P. Decker as President and COO, effective Oct. 5, 2020. A 20-year veteran of the company, Decker has served as EVP of Merchandising since…
News October 2
Arming The Modern Associate With Fitting Rooms Of The Future
The COVID-19 pandemic has, in many ways, moved traditional retail technology five to 10 years forward. But what does this future retail experience look like post-COVID-19? What new habits will…
Executive Viewpoints October 2
Retail Re-Brand: Lessons Learned from the Front Lines of an Acquisition
Pier 1 Imports, Barney’s New York, Forever 21…the list of retailers filing for bankruptcy seems to be growing every day, and it’s becoming increasingly difficult for brands to navigate the…
Executive Viewpoints October 2
Jonathan Adler Boosts Site Traffic and Conversion Rates With Email Personalization
In early (pre-pandemic) 2020, Jonathan Adler was poised to have a good year. The home décor and furniture retailer had just deployed a suite of personalization solutions from Listrak in…
Features October 2
Nordstrom Launches Beauty Packaging Recycling Initiative
Nordstrom has launched BEAUTYCYCLE, a recycling program that allows customers to bring their empty beauty product packaging to any of the retailer’s full-line stores or Nordstrom Local service hubs in…
News October 1
SAP to Acquire Emarsys, Expanding Omnichannel Engagement Capabilities
SAP has entered into an agreement to acquire Emarsys to bolster the SAP Customer Experience Portfolio with Emarsys’ cloud-based marketing capabilities. The platform’s capabilities are designed to help retailers offer…
News October 1
Bed Bath & Beyond Posts First Sales Increase In Nearly Four Years
Bed Bath & Beyond achieved a 6% sales increase in Q2 2020, its first growth since Q4 2016, driven by an 89% jump in ecommerce sales. The online growth offset…
News October 1
