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Prime Day 2020: How Elections, Holidays and Big Box Competitors Shaped This Year’s Results
A one-of-a-kind year has led to a one-of-a-kind Prime Day, as economic and political pressures created a new slew of challenges for the shopping holiday. The results are still preliminary…
Features October 16Why Does Delivery Experience Matter More Than the Shipping Cost for an Ecommerce Business?
Free shipping days are behind us. The first wave of ecommerce was mostly about price, while the second wave is all about the customer experience. Getting your buyers through the…
Executive Viewpoints October 16Holiday Goes Digital: Generating Holiday Sales from Home
As we enter the holiday season, all signs point toward consumers favoring an online shopping marathon — not an in-store sprint. After months of shelter-in-place orders, consumers have become more…
Executive Viewpoints October 16NRF Foundation Adds Two Credentials to Enhance COVID-19 Safety
The NRF Foundation has launched two new credentials in its RISE Up program in response to the coronavirus pandemic: COVID-19 Retail Operations and COVID-19 Customer Conflict Prevention. The credentials focus…
News October 15Ascena to Sell Justice Assets at Auction as Bankruptcy Proceedings Continue
Ascena Retail Group has entered into an asset purchase agreement with Premier Brands Justice to sell the intellectual property, ecommerce business and other assets of the Justice brand. Premier Brands…
News October 15PetSmart Canada Partners with DoorDash to Offer Same-Day Delivery
PetSmart Canada is now offering on-demand, same-day delivery service powered through the DoorDash Drive fulfillment platform. Shoppers can place their orders for contactless same-day delivery on PetSmart.ca or via the PetSmart mobile…
News October 15Bed Bath & Beyond to Sell Several Non-Core Assets
Bed Bath & Beyond has entered into separate agreements to sell its Christmas Tree Shops retail banner, its institutional Linen Holdings business and a distribution center located in Florence, N.J. The company…
News October 15Macy’s Names Permanent CFO
Macy’s has appointed Adrian Mitchell as its new CFO, effective Nov. 2. Mitchell will take on responsibility for leading all finance functions and will report to Macy’s Inc. Chairman and…
News October 15Q&A: How ABC Fine Wine & Spirits Managed A 2,000% Spike in Ecommerce Demand
The closure of bars and restaurants at the start of the COVID-19 pandemic meant demand at alcoholic beverage merchants, which were designated as essential retailers, spiked just as hard as…
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