Retail TouchPoints

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Harris Poll Survey Forecasts Consumer Spending Rebound in Q4 and 2021

After a year of disappointing numbers, there may be hope around the corner. A new study from OpenX and The Harris Poll predicts a rise in both consumer spending and…

Features October 28

Solution Providers Partner to Offer Two-Day Delivery Across Marketplaces

BigCommerce has partnered with Deliverr to enable retailers selling on virtually any marketplace to offer two-day delivery. The solution provider also has partnered with Wish to add an additional marketplace…

News October 27

Carter’s to Shutter 200 Stores as Retailer Concentrates on Open-Air Shopping Centers

Children’s apparel retailer Carter’s plans to close at least 200 of its locations — about 25% of its store fleet — by taking advantage of expiring leases and kickout provisions.…

News October 27

New Balance Adopts End-to-End Customer Engagement Solution

New Balance is investing in technology that will modernize and elevate the shopper experience in more than 130 of its stores across North America and Europe. The global athletic brand…

News October 27

Postmates Adds Dedicated Retail Section to its App

Postmates has launched a retail platform called “Shop” that will initially be available in Los Angeles. The platform is integrated into the standard Postmates app and gives shoppers access to…

News October 27

IKEA Partners With Google Cloud to Enhance Omnichannel and Customer Service Capabilities

IKEA has partnered with Google Cloud to improve it technological capabilities, including the implementation of AI and machine learning tools, upgrading omnichannel capabilities and exploring new customer service offerings. The…

News October 27

How to Shop for an On-Demand Pay Platform

For retail operations, the on-demand pay benefit has moved past the early adoption phase into mainstream acceptance. Those not already offering such a benefit naturally are scrambling to implement a…

Executive Viewpoints October 27

Podcast: COVID Sparks a New Era for DTC

During these turbulent times, retailers have been fighting to get as close to their customers as possible — not just to engage with them, but to help enable their purchase decisions, as…

Executive Viewpoints October 26

Macy’s Launches Stylist Program for Both Personal Wardrobes and Gifts

Macy’s has introduced personal stylists, available virtually or in person, to help shoppers both select outfits for themselves and find the right gifts for others during the holiday season. The…

News October 26
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