Retail TouchPoints
What American Eagle, Journeys and Tillys Are Betting On This Back to School
Top Stories
Latest Posts
How American Eagle, Kroger and Snap are Reinventing Customer Experiences for a COVID Age
The coronavirus pandemic has pulled retailers in a number of different directions as they react to shifting shopping trends and new expectations generated by the explosion in ecommerce shoppers. Retailers,…
Features November 18
Can Location Intelligence Make (or Break) the Holiday Shopping Season?
The COVID-19 pandemic changed consumer behavior patterns seemingly overnight. Knowing this, in preparation for the make-it-or-break-it holiday shopping season, brick-and-mortar stores must evolve and adjust their strategies in completely new…
Executive Viewpoints November 18
Guitar Center Plans Bankruptcy Filing, Mulls Potential Store Closings
Musical instrument retailer Guitar Center has entered a Restructuring Support Agreement (RSA) with its key stakeholders that the company expects will include a voluntary filing for Chapter 11 bankruptcy protection.…
News November 17
‘RC Capsule’ Creates Real-World Retail Test Lab in Historic Rockefeller Center
Rockefeller Center has launched a new retail initiative, RC Capsule, bringing together retail, real estate and technology in a program that offers independent brands the ability to test brick-and-mortar concepts with pop-up…
News November 17
Francesca’s to Close 140 Stores as Retailer Eyes Potential Bankruptcy Filing
Francesca’s plans to close approximately 140 stores by Jan. 30, 2021, according to a filing with the Securities and Exchange Commission. As a result of the closures, Francesca’s expects to…
News November 17
Amazon Launches Prescription Delivery Service Offering Discounts to Prime Members
Amazon has launched Amazon Pharmacy, a prescription delivery service that lets shoppers complete an entire pharmacy transaction through the Amazon App and includes special discounts and unlimited two-day delivery for…
News November 17
This Holiday Season, ‘Out of Stock’ Should not Mean ‘Out of Luck’
Deloitte has predicted that overall retail sales this holiday season will top $1.1 billion — representing solid growth of up to 1.5% over last year. But online retailers — and…
Executive Viewpoints November 17
design:retail Winning Windows 2020: Call for Entries Now Open
The design:retail Winning Windows legacy continues in 2020, honoring holiday windows not just in Manhattan but across North America. Needed more than ever in a holiday season filled with uncertainty,…
News November 16
CVS Launches Contactless Checkout at All U.S. Locations
CVS Pharmacy has implemented touch-free checkout using PayPal and Venmo QR codes at all 8,200 standalone retail locations, reaching a milestone set at the start of the partnership in July…
News November 16
