Retail TouchPoints
Stripe in Talks to Acquire PayPal in $53 Billion Deal
Top Stories
Latest Posts
DICK’S Promotes New CEO as Retailer Reports Strong Q3 Results
DICK’S Sporting Goods has promoted President Lauren Hobart to the roles of President and CEO, as of Feb. 1, 2021. Current Chairman and CEO Edward Stack will assume the role…
News November 24Five Cybersecurity Tips for Retailers Bracing for Cyber Monday 2020
Cyber Monday is a critical online event for retailers. Last year, research conducted by Adobe Analytics found that Cyber Monday brought in $9.4 billion in sales, including $3 billion from…
Executive Viewpoints November 24Lululemon Appoints First Female CFO
lululemon athletica has promoted Meghan Frank to CFO, making her the first woman to hold the role at the company. She brings more than 20 years of experience within the…
News November 23Podcast: Have the Holidays Created More Cybersecurity Risk?
While online shopping — especially in the age of COVID — adds a layer of convenience and safety to holiday shopping, it also increases the risk of cybersecurity threats. We…
Executive Viewpoints November 23Caleres to Close 133 Naturalizer Stores, Bring in New President of Famous Footwear
Caleres plans to close 133 Naturalizer stores by the end of January 2021 and adjust its back-office infrastructure as the shoe retailer shifts to a digital focus. Additionally, Famous Footwear…
News November 23CVS Names Crate & Barrel CEO to Head CVS Pharmacy/Retail
CVS Health has named Neela Montgomery EVP and President of CVS Pharmacy/Retail, effective Nov. 30, with responsibility for overseeing the retailer’s 10,000 pharmacies across the U.S. Montgomery will report directly…
News November 23Q3 2020: Walmart, Home Depot Stand Strong as Macy’s and TJX Seek Digital Turnarounds
While news of potential COVID vaccines has many retailers anticipating a return to in-store shopping in 2021, this year’s Q3 financial results show that consumers’ hunger for ecommerce shows no…
News November 23Customer Journey Mapping: Don’t Just Meet Your Customers’ Expectations, Exceed Them
Ever since the late 20th century, when access to the internet became more widely available, technology has fueled democratization of information. Through websites, apps, phones, streaming services, media and other advancements,…
Executive Viewpoints November 233 Ways to Help Your Frontline Thrive Amid Pandemic Fatigue This Holiday Season
You may have plenty of masks, floor markers and plexiglass to go with your holiday inventory and festive in-store music. But have you really considered what your frontline needs to…
Executive Viewpoints November 23


















