Retail TouchPoints

Latest Posts

Are Your Frontline Workers Equipped for Holiday Order Fulfillment?

It’s no secret that ecommerce has been changing retail operations for years now — decades, really. Consumers can easily access a full assortment of goods, many personalized to their tastes…

Executive Viewpoints December 4
Curbside Best-Buy

ICSC: Despite Online Shopping Surge, Brick-and-Mortar Plays a Vital Omnichannel Role

Black Friday 2020 was harsh for brick-and-mortar retailers, with traffic down an estimated 49% compared to 2019 according to data from Sensormatic Solutions. But even if consumers are doing a…

Features December 4

How to Boost Retail Brand Loyalty With a Mobile App

82% of companies agree that retaining a customer is cheaper than acquiring a new one. In fact, the acquisition is 5 times more expensive than retention. Having these two numbers…

Executive Viewpoints December 4

7-Eleven Adds Mobile Wallet to its Loyalty App

7-Eleven has launched an app-based mobile wallet that will enable contactless payment at participating U.S. stores. The 7-Eleven Wallet is integrated directly into the 7-Eleven app and it lets shoppers…

News December 3

Walgreens Launches Personalization-Driven Advertising Group

Walgreens has launched its own advertising offering, dubbed Walgreens Advertising Group (wag). It’s designed to help brands maximize ROI through data-led execution and optimization on Walgreens-owned platforms and through other…

News December 3
New travel restrictions sparked by COVID-19 made Thanksgiving shopping activities look very different this year.

5 Holiday Trends to Watch Include Rise of ‘Couch Commerce,’ Curbside Pickup

New travel restrictions sparked by COVID-19 made Thanksgiving shopping activities look very different this year.

Features December 3

Inmar Intelligence Launches Integrated Omnichannel Payment Platform

Inmar Intelligence, a data-driven technology-enabled services company, has launched InmarPay, a unified omnichannel payment platform. InmarPay aims to drive profitability by connecting consumer engagement and payments for retailers, pharmacies and…

News December 3

Intersection Extends Digital Marketing to City Streets Via Smart Screen QR Codes

Smart cities media and technology company Intersection has launched new digital storefronts to help brands bridge the gap between digital and physical retail experiences for the holiday season. The expansion…

News December 3

Don’t Let the Grinch Steal Your Holiday Sales — 7 Tips for IT Teams to Avoid Digital Downtime

As the pandemic continues to drive shoppers away from brick-and-mortar, online retail sales are expected to grow 33% this holiday to a staggering $189 billion. Online sales will surpass $2…

Executive Viewpoints December 3
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank