Retail TouchPoints

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Using Technology to Adapt the In-Store Customer Experience to Today’s Reality

Today, when customers walk into a store, they feel many emotions. They might feel confused or even scared — the exact opposite of the brand associations most companies strive to…

Executive Viewpoints December 11

Ethical Sourcing of Consumer Data: Obstacles and Considerations

“Rogue actors and even governments have taken advantage of user trust to deepen divisions, incite violence, and even undermine our shared sense of what is true and what is false.…

Executive Viewpoints December 11

Exclusive Q&A: Can Anything Slow the Amazon Behemoth?

Amazon’s dominant role in ecommerce — and in retail as a whole — isn’t likely to diminish any time soon. In fact, according to Robin Gaster, PhD, author of the…

Features December 11

Shopko Optical Taps Site Selection Tool for 50 Planned Store Openings

Shopko Optical has partnered with SiteSeer Technologies to harness its suite of analytic tools, with plans to use them for site selection during an upcoming brick-and-mortar expansion phase. The retailer…

News December 10

Target Joins Coalition Aimed at Creating New Opportunities for Black Americans

Target has become a founding member of OneTen, a coalition of 37 companies that aim to train, hire and advance 1 million Black Americans who lack a four-year college degree.…

News December 10

Report: Amazon Considering $100 Million Stake in Indian Pharmacy

Amazon is reportedly considering making a $100 million investment in India-based Apollo Pharmacy, people familiar with the matter told Economic Times. Should the deal go through, Amazon would gain access…

News December 10

Petco Launches New Digital Offerings, Same-Day Delivery

Petco has debuted a host of new digital offerings including a newly redesigned website, an enhanced Petco app experience, new online tools for pet parents and no-fee same-day delivery, available…

News December 10

Moxtra Digital Branch Helps Apps Offer In-Store Customer Service Anywhere

The Moxtra Digital Branch solution provides a web and mobile platform designed to make it easy for customers to engage with retailers at their own convenience. Retailers can deliver a…

News December 10

Interior Arts Releases Luxury-Focused Laminate Collection

Interior Arts has launched Fresh Data, a collection of 20 modern design laminates for retailers. The textures utilize subdued and trending European tones as well as neutrals and warm tones…

News December 10
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