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NRF 2021: Learning from Nordstrom, Target and Others’ Best-in-Class Customer Experiences
The power of connected commerce became even more apparent over the course of the COVID-19 outbreak, with buy online, pick up in-store (BOPIS) and curbside services exploding in popularity. This…
Features January 13
Sell More, Retain Customers Longer, and Have Fun with Discovery Shopping
You know the feeling when you are in a store and see an amazing, exciting, perfect thing that you instantly know you just have to have? Whether it’s the perfect…
Executive Viewpoints January 13
Cole Haan Unveils GRANDSHØP in Harajuku, Tokyo
Cole Haan has opened its GRANDSHØP concept store — centered around human connection and enabled by technology — on Cat Street in Tokyo’s famed Harajuku district. “The Cole Haan brand…
News January 12
Walmart Launches Fintech Startup via Investment Firm Partnership
Walmart has partnered with fintech investment firm Ribbit Capital to launch a startup designed to offer affordable financial solutions. The venture aims to combine Walmart’s retail knowledge and scale with…
News January 12
NRF 2021 Day 1: The How, What and When of Retail’s Reopening, Plus Insights From Condoleezza Rice
Chapter One of the 2021 National Retail Federation Big Show may be online instead of in-person, but that isn’t stopping the NRF from putting together an all-star lineup. From former…
Features January 12
Reimagining Shopping Malls Post-COVID
After a long, grim year shrouded by the coronavirus, brick-and-mortar stores in the U.S. have mostly adapted to the mask-wearing, social-distancing normalcy. This unprecedented retail apocalypse has also required physical…
Executive Viewpoints January 12
Staples Attempts to Buy Office Depot — Again
Perhaps the third time will be the charm. Staples is making another bid to acquire its rival Office Depot, this time with a bid of $2.1 billion — one-third of…
News January 11
LVMH Completes Tiffany Acquisition, Shakes Up Executive Suite
LVMH Moët Hennessy Louis Vuitton SE has completed its acquisition of Tiffany & Co. The luxury conglomerate’s purchase of the iconic jeweler has been in the works for more than…
News January 11
Reports: Shopify, Stripe and PayPal Drop Trump Sites’ Support in Wake of Capitol Riot
In response to the riot at the U.S. Capitol on Jan. 6, Shopify has taken the Trump Organization and Trump campaign stores offline, according to The Wall Street Journal. In…
News January 11
