Retail TouchPoints
What American Eagle, Journeys and Tillys Are Betting On This Back to School
Top Stories
Latest Posts
Retail’s New Best Practices for Profitable Local Sponsorships
Amid the pandemic, local connections for retail brands have never been more important, as companies with brick-and-mortar storefronts look to foster loyalty and reignite sales following COVID-19’s massive disruption. Sponsorship…
Executive Viewpoints January 25
Speech Technology Helps Retailers Deliver on Consumer Expectations for Contactless Shopping Experiences
Businesses across sectors are turning to voice technologies in response to COVID-19 health and safety concerns. These concerns are fueling consumer expectations for more contactless experiences everywhere they go, including…
Executive Viewpoints January 25
American Eagle Plans up to 250 Store Closures, Looks to Aerie for Growth
Shares of American Eagle Outfitters (AEO) were up today following the retailer’s 2021 investor meeting, where the company outlined plans to close at least 200 largely mall-based American Eagle locations…
News January 22
IDC FutureScape: Omnichannel Grocery, Supplier Partnerships and AI Acquisitions Will Drive Retail Innovation
No part of retail ever truly stops changing, but some aspects are seeing larger, faster shifts than others, particularly due to the impact of the COVID-19 pandemic. The IDC FutureScape…
Features January 22
Contact Center AI Key to Retail’s Recovery in 2021
Analysts and consumers have been predicting the death of retail for many years now, but 2020 was especially grim. Earlier in the year, Coresight Research said as many as 25,000…
Executive Viewpoints January 22
What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy
The Age of the Coronavirus has completely changed the way people shop for groceries and daily items. What used to be popping into a store three or more times a…
Executive Viewpoints January 22
Bold Colors and Shapes Define the New Joe Fresh Flagship in Toronto
The newly opened Joe Fresh flagship store in Toronto offers an energizing experience that embodies the brand’s essence with a youthful, fashion-forward atmosphere. Designed by Burdifilek in collaboration with the…
News January 21
Southeastern Grocers Debuts IPO
Southeastern Grocers — parent company of BI-LO, Fresco y Más, Harveys Supermarket and Winn-Dixie — has launched an initial public offering of 8.9 million shares of its common stock to…
News January 21
Costco Launches Curbside Pickup Pilot in New Mexico
Costco is offering curbside pickup at three Albuquerque locations through a partnership with Instacart. All three locations are offering a selection of 2,000 grocery and non-food items during the initial…
News January 21
