Retail TouchPoints

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LVMH, L’Oréal Invest in Social Selling Platform Replika

Social commerce company Replika Software has closed its Series A financing round with an undisclosed amount of funding from the investment arms of luxury house LVMH and beauty brand L’Oréal.…

News February 1

ASOS Acquires Topshop Brand Portfolio for $411 Million

Online fashion retailer ASOS has acquired the Topshop, Topman, Miss Selfridge and HIIT brands from the Arcadia Group for £265 million, approximately $411 million USD. “The acquisition of these iconic…

News February 1

Report: Tru Kids Shutters its Two Toys ‘R’ Us Stores After One Year

Tru Kids has closed the two Toys ‘R’ Us outlets it opened in 2019, according to Bloomberg. The company will still operate its ecommerce site, which directs shoppers to Amazon…

News February 1

Customer Satisfaction: How Retailers can up Their Game in 2021

As the UK settles into its third national lockdown, people are once again required to stay at home, shop only for essentials in physical stores and limit contact with others. …

Executive Viewpoints February 1

Realistic Showrooms and Associate-Powered Chat Bring BoConcept’s Physical Store Online

Ecommerce presents a unique challenge for BoConcept due to the retailer’s focus on a modular product portfolio — a powerful differentiator from other furniture sellers, but a difficult value proposition…

Features February 1

Four Customer Experience and Commerce Trends That Will Define 2021

The landscape of commerce and delivering customer experience changed dramatically over the past year, as millions of shoppers found health, safety, social distance and remote work taking center stage in…

Executive Viewpoints February 1
Michael Bach on Retail Remix

Creating Tangible Change with Diversity and Inclusion

Featuring: Michael Bach, Canadian Centre for Diversity and Inclusion The murder of George Floyd in May 2020 sparked a social reckoning around the U.S. It also sparked intense conversations among executive…

Podcasts February 1

DTC Brand Freshly Cosmetics Opens Second Brick-and-Mortar Store

Natural beauty brand Freshly Cosmetics has opened a flagship store in Madrid, designed by strategic and creative consultancy CuldeSac. The approximately 1,000-square-foot space marks the online brand’s second physical store,…

News January 29

Retail Remix Recap: Breathing New Life Into the Shopping Experience

It’s been an interesting 10 months for the retail industry. Impacted severely by the coronavirus pandemic, retail leaders had to throw out their 2020 playbooks and start from scratch under immense…

Executive Viewpoints January 29
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