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Inmar Intelligence and Convey Partner to Improve Returns CX
With returns of online purchases rising 148% in 2020 based on year-over-year comparisons, according to the National Retail Federation, retailers are seeking to improve the shopper’s experience while also streamlining…
News March 24
Amazon Veteran will Return to Lead AWS when Jassy Moves into CEO Role
Former Amazon exec Adam Selipsky will return to lead the company’s cloud computing division, Amazon Web Services, when current AWS chief Andy Jassy steps into the CEO role later this…
News March 24
How CBD Brand Beam Uses Interactive Quizzes to Educate Consumers and Boost Conversions
The CBD industry has seen explosive growth in recent years, especially in the booming wellness sector. U.S. consumers spent an estimated $14.9 billion on CBD products in 2020, with that…
Features March 24
10 Ways to Reshape and Refresh Your Product Portfolio
Many business owners delay updating their product portfolios to give themselves time to address other crucial operational tasks. Giving your portfolio a makeover may seem optional, but failing to do…
Executive Viewpoints March 24
Making Click-and-Collect a Moment to Connect
A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and…
Executive Viewpoints March 24
Cashierless Store Solution Provider Operates Own Store as Technology Testing Site
As the autonomous cashierless store concept continues to gain popularity and shopper adoption, a number of solution providers are entering the market. Much like Amazon’s “Just Walk Out” technology that…
News March 23
Ballard Designs Opens First Houston Location
Ballard Designs, a multichannel home décor and furniture design company, has opened its first Houston store, marking its 17th retail store nationwide. The newly designed 10,000-square-foot space houses fully decorated…
News March 23
Stitch Fix Hires Amazon Executive as Chief Product Officer
Stitch Fix has hired Sharon Chiarella as Chief Product Officer, effective March 29. Chiarella, who is currently VP of Community Shopping at Amazon, will lead the Product & Experience organization,…
News March 23
Yahoo Jumps into the Ecommerce Fray with New Online Marketplace
Verizon Media — a division of Verizon Communications that includes AOL and Yahoo — will launch Yahoo Shops, a combination marketplace and advertising solution. The Yahoo Shops marketplace will feature…
News March 23
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