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J.Crew Senior Leadership Appointments Support Retailer’s Strategic Growth Plan

As part of its long-term strategic growth plan, J.Crew Group has appointed four experienced retail industry leaders to its senior management team: Jose Davila, Chief People Officer; Danielle Schmelkin, Chief Information…

News April 2
Kroger

Kroger Looks to Build on 2020 Growth by Accelerating Digital, ‘Leading with Fresh’

Kroger outlined plans to deliver total shareholder returns of 8% to 10% in 2021 at its virtual Investor Day, held March 31, 2021. Leadership pointed to two core areas for…

News April 2

Forbes: Harry’s Raises $155 Million, Plans to Invest in New Products and Acquisitions

Harry’s has raised $155 million in a Series E funding round led by Bain Capital and Macquarie Capital, valuing the company at $1.7 billion, according to Forbes. This puts the…

News April 2

Post-COVID Consumer Priorities: Personal Budgets, Brands’ Social Responsibility

As the world emerges from the COVID-19 crisis, consumers plan to fundamentally change how they spend money and live their lives. According to the sixth EY Future Consumer Index, people…

Features April 2

3 Keys to Enhance Your Online Customer Journey with AI

Gartner reported that COVID-19 has accelerated permanent changes in retail customer behavior. Companies that can’t deliver a seamless, personalized online experience risk losing customers and revenue. Now more than ever,…

Executive Viewpoints April 2

Can Modern CRM be the Lifeline Retail is Looking for?

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. They invest time as advocates of your brand, and in return they expect you to…

Executive Viewpoints April 2

Herman Miller Group Opens Multipurpose Space in Chicago’s Fulton Market

Design and furnishings company Herman Miller has opened a standalone location in Chicago’s Fulton Market that brings together its growing family of eight brands under one roof in a new…

News April 1
Michaels Instacart

Michaels to Test Same-Day Delivery with Instacart

Michaels is the first arts and crafts retailer to join Instacart Marketplace with the launch of a new pilot program to test out same-day delivery services from nearly 100 Michaels…

News April 1
1-Payments

Buy Now, Pay Later: Does it Work for your Online Retail Business?

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century.…

Executive Viewpoints April 1
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