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3 Strategies for Responding to the Changing Retail Landscape
Retailers sometimes move at a near-glacial pace, planning out huge builds with extreme precision — and sometimes years in advance. With costs being what they are, it only makes sense…
Executive Viewpoints May 4
How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey
When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the name stood for the “telegraph” connecting a network of 13 florists). But…
Features May 4
Delivery Platform Offers Carbon Offsets to Shipping Customers
The pandemic-fueled ecommerce surge has been accompanied by a dramatic increase in deliveries — and the fossil fuel emissions that accompany them. In early April 2021, carbon dioxide levels reached…
News May 3
Regenerative Design: Thinking Beyond Sustainability in Retail
The sustainability model “reduce, reuse and recycle” is no longer good enough — it’s time to regenerate. Humans have created a carbon imbalance on earth, and we are the only…
Executive Viewpoints May 3
Tapestry Hires VF Corp. Veteran as New CFO
Tapestry has named Scott A. Roe CFO, effective June 1, 2021. Roe will have responsibility for all finance functions and lead the retailer’s Strategy and Consumer Insights teams. At this…
News May 3
Why It’s Time for Retailers to Measure Brand Intimacy
Featuring: Mario Natarelli, MBLM During the heart of the pandemic, consumers reported a 23% increase in the number of brands they felt an emotional connection with. While some of this was likely…
Podcasts May 3
Why It’s Time for Retailers to Measure Brand Intimacy
Mario Natarelli has been in the branding business for 20-plus years. Now, as Managing Partner at MBLM, he’s conducting ongoing research on consumers’ level of intimacy and attachment to the…
Features May 3
First Quarter Feedback for Grocery Retail: Insights from the Start of 2021
Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what shopper behaviors would remain in place post-pandemic. And…
Executive Viewpoints May 3
Rely on Amazon or do Your Own Thing: How to Build the Best Ecommerce Experience on any Platform
The pandemic accelerated consumer adoption of ecommerce so quickly that in a few months, consumers moved from using ecommerce for only a few specific items, like books and vitamins, to…
Executive Viewpoints May 3
