Retail TouchPoints

Latest Posts

Freitag Opens New DIY Store in Bangkok Featuring Recycled Materials

Zurich-based bag manufacturer Freitag will open a new store in Bangkok where customers can create their own products, choosing from 1,200 one-off bags and accessories made from used truck tarps.…

News May 4
Bobbi Brown Virtual Make-Up Try-On

Bobbi Brown Launches New Virtual Makeup Consultation Service

Bobbi Brown Cosmetics is bringing its hallmark one-on-one beauty consultations online in a new partnership with Perfect Corp. The interactive digital experience uses augmented reality and AI-powered mobile web tools…

News May 4
eBay Payoneer

eBay Enhances Sellers’ Cross-Border Capabilities in Greater China

eBay has partnered with digital payments solution provider Payoneer to simplify cross-border sales and streamline the payment experience for its sellers in select countries. Through this partnership, eBay is able…

News May 4

3 Strategies for Responding to the Changing Retail Landscape

Retailers sometimes move at a near-glacial pace, planning out huge builds with extreme precision — and sometimes years in advance. With costs being what they are, it only makes sense…

Executive Viewpoints May 4

How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the name stood for the “telegraph” connecting a network of 13 florists). But…

Features May 4

Delivery Platform Offers Carbon Offsets to Shipping Customers

The pandemic-fueled ecommerce surge has been accompanied by a dramatic increase in deliveries — and the fossil fuel emissions that accompany them. In early April 2021, carbon dioxide levels reached…

News May 3

Regenerative Design: Thinking Beyond Sustainability in Retail

The sustainability model “reduce, reuse and recycle” is no longer good enough — it’s time to regenerate. Humans have created a carbon imbalance on earth, and we are the only…

Executive Viewpoints May 3

Tapestry Hires VF Corp. Veteran as New CFO

Tapestry has named Scott A. Roe CFO, effective June 1, 2021. Roe will have responsibility for all finance functions and lead the retailer’s Strategy and Consumer Insights teams. At this…

News May 3
Mario Natarelli on Retail Remix

Why It’s Time for Retailers to Measure Brand Intimacy

Featuring: Mario Natarelli, MBLM  During the heart of the pandemic, consumers reported a 23% increase in the number of brands they felt an emotional connection with. While some of this was likely…

Podcasts May 3
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank