Retail TouchPoints
Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
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The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game
Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly…
Executive Viewpoints May 28
What’s Retail’s Next Revolution? Indoor Location Data
Most of us use our phone map apps every day, and we wouldn’t dream of using a paper map to find out “where’s the nearest gas station” or answer other…
Executive Viewpoints May 28
Speed Counts at the Indy 500: Race Venue Debuts Fast, Convenient and Autonomous C-Store
Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. Over the last year, Verizon has emerged as one…
Features May 28
Sustainable Apparel Coalition to Publish Products’ Environmental Impact Data
The Sustainable Apparel Coalition (SAC) and its technology partner Higg have launched the initial phase of a new transparency program that will publicly share environmental impact data about products, beginning…
News May 27
Vitamin Shoppe Adds Franchising to its Expansion Strategies
The Vitamin Shoppe is planning to expand its footprint in the U.S. through a new network of franchise stores as the health and wellness sector booms. For the first time…
News May 27
Walmart and Gap Partner to Launch Exclusive Home Essentials Line
Walmart and Gap have entered a strategic partnership to introduce Gap Home, a home essentials brand exclusive to Walmart. The collection, which will launch June 24, will feature more than…
News May 27
Are Third-Party Marketplaces the Growth Driver Legacy Retail is Looking for?
If you’ve noticed a lot of new third-party marketplaces popping up lately, you’re not imagining things. More and more retailers are jumping on the marketplace bandwagon — Lands’ End, Hudson’s…
Features May 27
Trunk Time may be Costing You
Does anyone actually like returns? Ecommerce retailers are looking for ways to minimize the bottom line impact of returns — some even forgoing recovering the product to save on shipping…
Executive Viewpoints May 27
Xovis FLOW Helps Retailers Track In-Store Traffic Flow and Patterns
Xovis, an intelligent people flow solution provider, has launched the Xovis FLOW cloud-based offering. This integrated SaaS solution aims to help retailers understand traffic flow in real time by gathering…
News May 27
