Retail TouchPoints

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48% of Shoppers Want Retailers to Use SMS for Order Shipping Updates

Retailers have some work to do when it comes to delivering great SMS notifications: just 15% of consumers ranked retailers as the best at text updates, putting retail at No.…

Features June 14

Top Ways Retailers Continue Evolving their Tech Stacks

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more…

Executive Viewpoints June 11

Dengo Chocolates

(Hover over a photo in the gallery above to read more details in the captions, or click on a photo to expand and open the full-size images.) The firm Matheus…

News June 11

Alex and Ani Enters Chapter 11, Seeks Potential Sale

Jewelry brand Alex and Ani has commenced Chapter 11 bankruptcy proceedings in order to undergo a comprehensive financial and operational restructuring. Additionally, the company will seek bids for its assets.…

News June 11

Grove Collaborative Hires Former Amazon Marketing Executive for CMO Role

Eco-friendly retailer Grove Collaborative has named former Amazon executive Jennie Perry as its new Chief Marketing Officer (CMO). Perry will lead the retailer’s marketing strategy and be responsible for overseeing…

News June 11

Are Coupons Still Relevant in an Increasingly Digital World?

Digital transformation is a critical initiative for retailers to maintain a competitive edge, forcing retailers to review and modernize their operations across all sales channels. Many “old school” strategies, or…

Executive Viewpoints June 11

Leveraging Marketing Attribution for Both Ecommerce and In-Store Foot Traffic

Just because ecommerce has become reasonably ubiquitous does not mean that in-store retail shopping is dead. In many cases, ecommerce brands are opening brick-and-mortar locations. Companies such as Amazon, Boll…

Executive Viewpoints June 11

Brands Build Communities with Facebook Livestreaming by Stressing Real-Time Aspects

Live shopping is still a young medium, but retailers and social media platforms alike already are taking advantage of its biggest strength: directly connecting consumers and brand representatives in real…

Features June 11

NRF Revises 2021 Sales Forecast to Top $4.44 Trillion, but Growth Could Cool in H2

Retail sales for 2021 are now expected to grow between 10.5% to 13.5%, reaching more than $4.44 trillion, according to a revised forecast from the National Retail Federation (NRF). The…

News June 10
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