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The Future of Retail and AI
When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. Fast-forward a couple of years and one global…
Executive Viewpoints June 29
Walmart’s Latest Move in Pharmacy Wars: Cheaper Private Label Insulin
Walmart has launched a private label analog insulin through its ReliOn brand, available in both analog insulin vials and FlexPens. The new medication is priced to help customers save 58%…
News June 29
Are You Alienating Your LGBTQ+ Customers?
Today, androgyny is all the rage in the fashion industry. Some menswear shows are including waifish male models and boyish female models to exhibit clothes that traditionally appear in women’s…
Executive Viewpoints June 29
Etsy Buying Spree Continues with $217M Acquisition of Brazil’s Elo7 Marketplace
Elo7’s de facto title as the “Etsy of Brazil” is set to become official, with Etsy announcing it will acquire the peer-to-peer online marketplace for $217 million. The deal marks…
News June 28
Walmart AI Tool Helps Pickers Find the Right Product Substitutions, Improving CX
Walmart is responding to the unique challenges out-of-stocks create in grocery ecommerce through the application of AI. While shoppers can’t choose their own substitutes when an item in an online…
News June 28
LEGO’s New NYC Flagship Inspires Customer Creativity, Brick by Brick
(Hover over a photo in the gallery above to read more details in the captions, or click on a photo to expand and open the full-size images.) Visitors entering the…
Features June 28
A Flip of a Switch: Meeting Consumers’ Post-Pandemic Needs
There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to stores. Just a few months ago, as soon as England’s second lockdown…
Executive Viewpoints June 28
School Re-Openings Driving a Mix of Back-to-School Shopping Priorities Between Students and Parents, Offering Opportunities for Marketers
The 2020-21 school year was a mix of experiences and emotions for students, parents and educators alike as the U.S. adjusted to virtual learning, homeschooling and zoom classrooms. With summer…
Executive Viewpoints June 28
75% of Americans Plan to Take a Summer Vacation as the Pandemic Fades
Travel is coming back in a big way: 75% of Americans plan to take a summer vacation this year. However, 82% said that budget was their top concern when making…
Features June 28
