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Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
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Innovating Across the Customer Journey to Create More Commerce
Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. As a result, customers are increasingly turning to mobile devices to shop and…
Executive Viewpoints June 30Inside the Sustainable Fashion Movement
We kick off our Retail ThinkTank video series with Matt Moorut, Senior Principal Analyst for Gartner for Marketers! He and Jessie Dowd will explore the sustainability movement and its impact…
Features June 29‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX
DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S.…
News June 29The Future of Retail and AI
When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. Fast-forward a couple of years and one global…
Executive Viewpoints June 29Walmart’s Latest Move in Pharmacy Wars: Cheaper Private Label Insulin
Walmart has launched a private label analog insulin through its ReliOn brand, available in both analog insulin vials and FlexPens. The new medication is priced to help customers save 58%…
News June 29Are You Alienating Your LGBTQ+ Customers?
Today, androgyny is all the rage in the fashion industry. Some menswear shows are including waifish male models and boyish female models to exhibit clothes that traditionally appear in women’s…
Executive Viewpoints June 29Etsy Buying Spree Continues with $217M Acquisition of Brazil’s Elo7 Marketplace
Elo7’s de facto title as the “Etsy of Brazil” is set to become official, with Etsy announcing it will acquire the peer-to-peer online marketplace for $217 million. The deal marks…
News June 28Walmart AI Tool Helps Pickers Find the Right Product Substitutions, Improving CX
Walmart is responding to the unique challenges out-of-stocks create in grocery ecommerce through the application of AI. While shoppers can’t choose their own substitutes when an item in an online…
News June 28LEGO’s New NYC Flagship Inspires Customer Creativity, Brick by Brick
(Hover over a photo in the gallery above to read more details in the captions, or click on a photo to expand and open the full-size images.) Visitors entering the…
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