Retail TouchPoints

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How Brands Large and Small are Leaning into the Amazon Effect to Compete

It’s no secret that Amazon is the ecommerce titan. According to a 2020 survey, over half of U.S. adults say they begin their online shopping search on Amazon. But the…

Executive Viewpoints September 8

How Security Cameras Can Be Adapted to Create Checkout-Free Store Experiences

Visit a major retail store recently? Chances are you noticed some changes at the checkout line. There were probably more self-checkout choices and fewer cashiers.  Retail technology is continually evolving in…

Executive Viewpoints September 8

DICK’S Sporting Goods Enters the Outdoors Space With Emphasis on Conservation

DICK’S Sporting Goods will open a new concept store, Public Lands, in Pittsburgh on September 24. The 50,000-square-foot store will carry an assortment of outdoor and lifestyle apparel, footwear and…

News September 7
Richard Liu JD.com

JD.com Founder Steps Down from Day-to-Day Operations, Appoints Retail Chief as President

Richard Liu, founder, Chairman and CEO of Chinese ecommerce giant JD.com, is stepping down as President of the company to focus on long-term strategies and rural development. Lei Xu, previously CEO of JD Retail, will take over as President of…

News September 7

Make Sure You’re Tapping Minority-Owned Brands’ Best Marketing Experts — Their Creators

Retailers increasingly recognize the importance of sourcing products from diverse business owners — that’s the good news. The not-so-good news is that decisions retailers make about merchandising, particularly which section…

Features September 7

Your Grocery Store is Going Robotic, but Not Where You Think

In previous years, much of the activity around grocery stores and robotics involved front-of-store processes, where autonomous mobile robots (AMRs) moved up and down aisles to scan inventory levels, clean…

Executive Viewpoints September 7

How Hiring Gig Workers Improves Employee and Customer Experience

Although much of the normal face-to-face interaction in retail locations was on a hiatus this past year, Americans are coming back to brick-and-mortar stores in droves, and they expect what…

Executive Viewpoints September 6

A Post-Pandemic World Requires Digital Innovation

While technology’s role in retail has been apparent for some time, the current post-pandemic ecommerce environment demands that retail incorporates innovative solutions for both owner and customer. This innovation imperative,…

Executive Viewpoints September 6
Walmart minimum wage Instacart

Reports: Walmart Raises Minimum Wage to $12, Taps Instacart for NYC Delivery

In the midst of a tight retail labor market, Walmart is increasing its minimum wage $1 to $12 an hour, and will give raises to more than 565,000 of its 1.6 million workers in the U.S., multiple sources report. Additionally, the grocery behemoth is taking another stab…

News September 3
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