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Brands Need a Dedicated Balance Sheet for Customer Health

A recent analysis revealed that the average tenure of CMOs slid to a 10-year low last year, declining from 43 months to 41 months. When you consider the dramatic forces…

Executive Viewpoints August 9
Jaysen Gillespie on Retail Remix

The Story Behind Shopkick’s Consumer Research

Featuring: Jaysen Gillespie, Shopkick For the past 18 months, Shopkick has surveyed consumers consistently to identify new behaviors, expectations…and even concerns.   Although the conditions worldwide vary greatly and are ever-changing, Jaysen Gillespie, EVP, Head of Analytics and Data…

Podcasts August 9

Bought up by Bots: What Retailers Should Know

There is no question that the COVID-19 pandemic changed a lot of things, whether it be working remotely and spending more time on our phones and laptops or being afraid…

Executive Viewpoints August 6

‘Race to the Bottom’ Pricing is a Losing Run: Why Retailers Should Focus on Personalized Promotions Instead

Low prices are important to consumers today, especially as the economy rights itself after the turmoil of the last year. Headlines still speak of rising grocery prices and the sticker shock that consumers experience. Furthermore,…

Executive Viewpoints August 6

Product Searches Reflect Indoor-Outdoor Split: Headphones, Stationary Bikes and Lipstick Pique Shoppers’ Interest

The summer of 2021 has been defined by shoppers looking to get back outside and enjoy the warm weather, but work-from-home and back-to-school essentials remained at the top of consumers’…

Features August 6

Rite Aid Partners With Shipt to Offer Same-Day Delivery in 17 States

In a move to match the delivery options offered by its major pharmacy competitors Walgreens and CVS, Rite Aid has partnered with Shipt to offer same-day delivery of health and…

News August 5

Best Buy to Invest up to $10M in VC Firm Focused on BIPOC Startups

Brown Venture Group, a venture capital firm focused exclusively on Black, Latinx and Indigenous emerging tech startups, will receive an investment of up to $10 million from Best Buy. The…

News August 5

KFC Heats Up Hospitality with House of Harland Hotel

KFC is spicing up the hotel experience with House of Harland, a new boutique hotel designed to attract chicken fans from around the world. Located in London, the hotel has…

News August 5

4 Common Concerns about Chatbots and Why They’re Not Rooted in Truth

Whenever a new technology emerges, it’s generally greeted with a healthy mix of excitement and skepticism. This was true when chatbots were first invented, and then again with every iteration…

Executive Viewpoints August 5
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