Retail TouchPoints

Latest Posts

Using Data to Turn the “What” into the “What Now?”

Data has become the cornerstone of retail differentiation and innovation. Given the fast pace of change happening in the industry, merchants need to be able to not just access and…

Features August 17

You Can’t Spell Retail Without AI

Over the last year or so we’ve seen retailers and ecommerce sellers adopting AI tools at a frenetic pace. From backend inventory optimization to identifying salesfloor hotspots to highly targeted…

Executive Viewpoints August 17

Glossier Returns to Brick-and-Mortar With Seattle Flagship 4X the Size of its Original Pop-Up

Glossier will return to brick-and-mortar with three permanent locations scheduled to open this year. The first will launch in Seattle’s Capitol Hill neighborhood on Aug. 20, followed by a new…

Features August 16
Golf Galaxy Performance Center

DICK’S Tees Off New Experiential Golf Galaxy Locations

DICK’S Sporting Goods is continuing to expand its nationwide footprint with plans to open the first Golf Galaxy Performance Center, as well as four additional locations in August — two…

News August 16

Walgreens Debuts Wellness-Focused Credit Card, Giant Eagle Expands In-Store Digital Payment Options

Walgreens has introduced the myWalgreens Credit Card program, while supermarket chain Giant Eagle will start accepting PayPal and Venmo in-store as retailers continue expanding their payment options. Walgreens has designed…

News August 16

Returns: The Hidden Opportunity for Retail

Returns provide brands and retailers the opportunity to delight their customers. But not all brands and retailers are seizing this opportunity. According to the National Retail Federation (NRF), the U.S.…

Executive Viewpoints August 16

Brick-and-Mortar Retailers Like Sephora and Bloomingdales Overcame 2020 With Style

The impact of the pandemic to brick-and-mortar was immediately felt, with over 8,000 US stores closed in 2020 and 10,000 more predicted to close in 2021. Many retailers were catapulted…

Executive Viewpoints August 16

Online Menswear Retailer Reduces Returns to 3% with Virtual Fit Technology

Many ecommerce retailers, particularly in the apparel space, have resigned themselves to return rates of 20%, 30% or more as a death-and-taxes-style inevitability. But Otero Menswear, an online-only retailer specializing…

Features August 16

Creating ‘Retail Theater’ Amid a New Normal

Featuring: Mark Landini & Rikki Landini, Landini Associates Landini Associates are in the business of “reinventing normal.” The firm has helped world-renowned businesses like McDonald’s, Unilever, Walgreens and Aldi reimagine their brands and…

Podcasts August 16
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank