Retail TouchPoints

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Increasing Efficiency for Remote Retail Teams

Having remote teams as a permanent part of company infrastructure wasn’t encouraged in most businesses before the pandemic. But we’ve since seen how productive and effective remote units can be…

Executive Viewpoints August 27

Overcoming the On-Demand Delivery Tradeoff: How to Keep Customers Without Cutting Profits

Even before the COVID-19 pandemic dramatically accelerated the growth of ecommerce and raised consumer expectations for seamless, almost instantaneous fulfillment, on-demand deliveries were already becoming the norm across the globe.…

Executive Viewpoints August 27

Consumers Take Control via Conversational Marketing: Why Personalization is Key

Conversational marketing enables marketers to build brand equity and improve campaign performance by transforming the customer experience through a combination of strategy, approach and technology. Consumers are clear about how…

Executive Viewpoints August 26
Rebag Resale RetailX

How Resale is Driving the Reinvention of Luxury Retail

After “acceleration” and “pivot,” one of the biggest retail buzzwords to emerge in the last 18 months has been “circularity.” The term rose to the surface last year as 2020’s…

Features August 25

Cloud Native Value: Why Retailers Should Learn to do More With Less

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. If they aren’t delivering a connected and engaging customer journey,…

Executive Viewpoints August 25
Walmart GoLocal

Walmart Expands White Label Offerings with Third-Party Delivery Services

Walmart is commercializing its delivery platform with a new white label service — Walmart GoLocal — that will allow other merchants to tap into the delivery capabilities and nationwide coverage…

News August 24

Ulta Beauty COO: Harnessing Disruption with Powerful Try-On Tools and Store-in-Store Partnerships

Evolution is essential to retail success, even when you’re on top — a maxim Ulta Beauty has embraced over the past year as the industry reinvented itself a rapid pace,…

Features August 24

Holiday Shopping in a Post-Pandemic Era: What Retailers Need to Know

As retailers prepare for the holiday shopping season ahead, many may be thinking that now is the time to start preparing, wondering if we are gearing up for another extended,…

Executive Viewpoints August 24
Target Disney Expanded

Target to Triple Disney Shop-in-Shops to 160 Stores as Holiday Toy Rush Nears

Target is expanding its partnership with Disney to bring Mouse House-branded in-store shops to more than 160 locations by the end of this year. The two companies originally teamed up…

News August 23
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