Retail TouchPoints

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Cyber Week Recap: Online Sales Climb 5%, In-Store Shopper Visits Increase 3%

While Black Friday was once known as the day for in-person shopping (complete with lining up at 4 a.m. and elbowing your way through frenzied crowds), it’s become much more…

Features December 2
Costco is preemptively suing for a refund if tariffs are found illegal.

Costco Sues for a Refund if Supreme Court Finds Trump Tariffs Illegal

Costco has preemptively sued the U.S. government to ensure it receives a full refund of the tariff duties it has already paid if the Supreme Court ends up upholding the…

News December 2
Amazon Tests 30-Minute Deliveries in Seattle and Philadelphia

Amazon Tests 30-Minute Deliveries in Direct Challenge to DoorDash and its Ilk

Amazon is testing ultra-fast delivery in parts of Seattle and Philadelphia capable of bringing thousands of household essentials and groceries to customers’ doorsteps in 30 minutes or less. Called Amazon…

News December 2

UrbanStems, Quince Partner with Drinks for Online Alcohol Sales

Drinks, which provides ecommerce solutions for alcohol sales, has partnered with UrbanStems to integrate beverage alcohol for a single checkout experience within the floral delivery retailer’s platform. The collaboration kicks…

News December 2

Live Shopping isn’t Dead. It’s Just Different.

Based on the past five years of analysts’ predictions, one would think that 2023, after a period of pandemic-accelerated trial and error, was going to be the year that live…

Executive Viewpoints December 2

Bath & Body Works Turnaround Plan: Slimmed-Down Assortment Plus Selling on Amazon

Citing a Q3 that saw net earnings drop 1% compared to the previous year and a lower forecast for Q4 and the full year, Bath & Body Works (B&BW) has…

News December 1

Puma Leaps into London Retailing with New Flagship Store

Puma has opened its largest-ever European flagship store on London’s Oxford Street, prime retail real estate that also is the location for the 62,430-square-foot Ikea store that opened in May…

News December 1

Telling Your Brand Story Through In-Store Experiences

Today’s shoppers aren’t just buying products. They’re buying into values, looking for brands that reflect who they are and what they care about. Whether it’s sustainability, social justice or community…

Executive Viewpoints December 1

How Anthropologie is ‘Curating a Lifestyle’ with its Maeve Brand 

Featuring: Anu Narayanan, President of Women’s and Home, Anthropologie Group  Private label brands aren’t just supporting acts anymore — many are becoming stars in their own right, and Anthropologie’s Maeve…

Podcasts December 1
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank