Retail TouchPoints
Are Shoppers Ready for Muse AI Agentic Commerce?
Top Stories
Latest Posts
With an Eye to the Future, Glossier Hires Three New Leaders
Glossier has set the gold standard for DTC success, but the retailer is not resting on its laurels as it expands in the brick-and-mortar space. The beauty brand is adding…
News November 3
Bed Bath & Beyond Teams with Kroger, Adds Marketplace as it Continues to ‘Redefine its Business’
Bed Bath & Beyond has announced two major new initiatives as part of its ongoing transformation strategy — a strategic collaboration with Kroger and the launch of third-party digital marketplace…
News November 3
Top 10 Contactless Trends to Watch in 2022
As it did with many other aspects of retail, COVID-19 gave a major boost to touchless technology applications — and enthusiasm for these solutions will continue even after the pandemic…
Features November 3
How Recommendations can Help Retailers Build a Deeper Relationship With Their Customers
Online retail is a competitive scene. To offer simple product recommendations — such as “customers who bought this item also bought this” — is simply not going to cut it…
Executive Viewpoints November 3
QVC and HSN Launch Celebrity-Packed Live Shopping Event
QVC and HSN are launching “Shop With Us Live,” a livestream cross-platform shopping festival scheduled for November 6 and 7. The event will feature dozens of celebrities, influencers, fashion designers,…
News November 2
Neiman Marcus Group Takes Stake in Reseller Fashionphile, Adds Sustainability Partnerships
As world leaders gather in Glasgow for the COP26 climate change summit, Neiman Marcus Group (NMG) has announced a series of new and expanded partnerships to support its sustainability efforts.…
News November 2
Dollar Tree Adds Same-Day Delivery Via Instacart, Reaching 98 Million U.S. Households
Dollar Tree has partnered with Instacart to offer same-day delivery from nearly 7,000 Dollar Tree locations as the companies expand their August 2021 pilot program nationwide. Shoppers will be able…
News November 2
Engaging Customers Beyond the Point of Sale with Mobile Marketing
Perhaps you’ve heard of the experience economy. It doesn’t just refer to experiences like bungee jumping or white water rafting, but rather, encompasses the consumer desire for a valuable end-to-end…
Executive Viewpoints November 2
Has Robotics Finally Arrived? Benefits Emerge in the Store, Microfulfillment Center and Last Mile
Robots are already an established part of large-scale warehouses run by behemoths like Amazon. They move swiftly and at scale, covering a lot of ground in a stable, well-routed environment…
Features November 2
Latest Podcasts
Latest Resources
