Retail TouchPoints

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Follow this Five-Step Roadmap to Guide Your Company’s Personalization Program

Customer experience personalization is at a turning point. Consumers have come to expect personalized online experiences, but many companies still think of personalization as aspirational, something that they can focus…

Executive Viewpoints October 26

Royal Farms Adds Self-Checkout at More Than 250 Stores

Convenience store retailer Royal Farms will implement NCR Corporation’s self-checkout solutions in all of its more than 250 locations. The technology is expected to boost staff efficiency while improving the…

News October 25
Amazon Local Selling

With Omni-Shopping Set to Reign this Holiday, Amazon Enables Local Pickup and Delivery

Amazon has launched new local selling capabilities that will allow its third-party sellers to offer same-day store pickup and fast delivery for customers in their area. More than half of…

News October 25

BJ’s Wholesale Club Makes C-Level Appointments for Merchandising, Digital and Membership Departments

BJ’s Wholesale Club has appointed Rachael Vegas as EVP, Chief Merchandise Officer (CMO). It’s one of three C-level appointments, all effective immediately, for the retailer’s digital and membership operations Vegas…

News October 25

Study: More Than Half of Shoppers Across All Generations Prefer Email Communications

Customer communication is undoubtedly important. When consumers receive communications from a company, 96% feel loyal to the brand and 84% engage with its advertising. But the difference between a message…

Features October 25

How 5G Will Power a New Retail Experience

The rollout of 5G has the potential to transform the retail industry by ushering in a new era of connectivity and experience. The advancements it supports should alleviate many of…

Executive Viewpoints October 25

Brands Must Become More Strategic in Times of Rising Customer Acquisition Costs

The dominance of online shopping has intensified competition between retailers, leading to increased CPC and advertising costs. According to a new report by the Interactive Advertising Bureau, digital advertising spending…

Executive Viewpoints October 25
Phillip Raub on Retail Remix

Model No. Helps Manufacturing Go Green

Featuring: Phillip Raub, Model No. Model No. has one key goal: to minimize waste in the home and commercial furniture space. To accomplish this mission, the company has had to focus on…

Podcasts October 25
Spanx Blackstone acquisition

Spanx Acquired by Blackstone, Now Valued at $1.2B

Shapewear brand Spanx has taken its first outside funding 21 years after its founding, with global investment firm Blackstone set to take a majority stake in the company at a…

News October 22
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