Retail TouchPoints
Are Shoppers Ready for Muse AI Agentic Commerce?
Top Stories
Latest Posts
Pinterest’s Mission: Make its Platform the ‘Starting Point for Shopping Journeys’
Pinterest is a social media platform and yet…it isn’t. At the very least, the form it takes is very different from its counterparts: “Pinterest is not social media, although we…
Features December 2
SpotOn Aims to Help Independent Retailers Offer Seamless Omnichannel Services
Software and payments provider SpotOn has introduced SpotOn Retail, a fully integrated omnichannel solution. The platform includes an in-store-and-online catalog, a POS system and an ecommerce site that can all…
News December 2
Designing a More Inclusive Retail Experience
Since the start of the pandemic, the prevalence ofanxiety, stress, depression and PTSD amongst all age groups has skyrocketed — igniting more conversations around mental health. Subsequently, the term “neurodiversity”…
Executive Viewpoints December 2
Bots are Threatening Ecommerce Sites — Here’s How to Protect Against Them
Ecommerce sales are projected to reach $908.73 billion this year as pandemic conditions favor online interactions. Many businesses have spent the last year shoring up resources for online storefronts in…
Executive Viewpoints December 2
Blank Street
Small-format coffee startup Blank Street tapped the Brooklyn-based architecture and design firm Colberg Architecture to design its new brick-and-mortar location in Brooklyn’s Cobble Hill neighborhood. Launched in August 2020 by…
News December 1
Hot Topic Upgrades Order Approval Speed by Automating Fraud Review
Hot Topic has partnered with Signifyd to revamp its online order approval process and reduce false declines. The retailer’s recent ecommerce growth has been hampered by its manual fraud review…
News December 1
A Christmas Miracle? Toys ‘R’ Us to Open at American Dream Just in Time for the Holidays
There’s been a giraffe sighting at the American Dream mall in New Jersey, and this wasn’t just any old giraffe. Toys ‘R’ Us will open the doors of a new…
News December 1
Tesco Enters the Retail Media Fray
The UK’s largest retailer, Tesco, has joined the likes of Walmart and Target by launching new advertising capabilities that will allow brands and agencies to reach its massive digital audience.…
News December 1
Cyber Week 2021 Was Slow, but Retail is Still on Track for a Record-Breaking Holiday Season
In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a…
Features December 1
Latest Podcasts
Latest Resources
