Retail TouchPoints
Are Shoppers Ready for Muse AI Agentic Commerce?
Top Stories
Latest Posts
How Retailers like Rothy’s and Shinola are ‘De-Risking’ Product Design with Consumer Data
Technological innovations have optimized and enhanced almost all areas of the retail organization, from marketing to fulfillment, but the process of bringing products to market has been markedly slower to…
Features December 3Developing the Optimal Lifecycle for Successful Promotions
The e-commerce space is becoming increasingly competitive as brands and retailers recognize the importance of an omnichannel commerce strategy. In response, retailers will need to explore other means of differentiation.…
Executive Viewpoints December 34 Retail Security Blind Spots to Consider This Holiday Season
Retailers are currently in the midst of a tumultuous holiday season. While sales are expected to rebound from 2020, persisting challenges from the pandemic are keeping executives incredibly busy. With…
Executive Viewpoints December 3Dollar General Rides Momentum With Plans to Open 1,000 pOpshelf Stores and Enter Mexico
Dollar General is preparing to embark on a massive expansion as it comes off a strong Q3 2021. The off-price retailer announced plans for 1,050 new store openings, 1,750 store…
News December 2Pinterest’s Mission: Make its Platform the ‘Starting Point for Shopping Journeys’
Pinterest is a social media platform and yet…it isn’t. At the very least, the form it takes is very different from its counterparts: “Pinterest is not social media, although we…
Features December 2SpotOn Aims to Help Independent Retailers Offer Seamless Omnichannel Services
Software and payments provider SpotOn has introduced SpotOn Retail, a fully integrated omnichannel solution. The platform includes an in-store-and-online catalog, a POS system and an ecommerce site that can all…
News December 2Designing a More Inclusive Retail Experience
Since the start of the pandemic, the prevalence ofanxiety, stress, depression and PTSD amongst all age groups has skyrocketed — igniting more conversations around mental health. Subsequently, the term “neurodiversity”…
Executive Viewpoints December 2Bots are Threatening Ecommerce Sites — Here’s How to Protect Against Them
Ecommerce sales are projected to reach $908.73 billion this year as pandemic conditions favor online interactions. Many businesses have spent the last year shoring up resources for online storefronts in…
Executive Viewpoints December 2Blank Street
Small-format coffee startup Blank Street tapped the Brooklyn-based architecture and design firm Colberg Architecture to design its new brick-and-mortar location in Brooklyn’s Cobble Hill neighborhood. Launched in August 2020 by…
News December 1


















