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CVS to Close 900 Locations Over Three Years, Focus on Three Store Formats as Part of Omnichannel Strategy

CVS Health is accelerating its digital transformation through the closure of 900 stores over the next three years and the appointment of three new leaders. This includes the creation of…

News November 18

Macy’s Plans Online Marketplace Launch for 2022, Reconsiders 60 Store Closures

Macy’s is continuing its omnichannel evolution with the launch of a curated digital marketplace for both its flagship brand and Bloomingdale’s slated to open in the second half of 2022.…

News November 18

Starbucks Teams with Amazon Go for New Combination Store Concept in NYC

Doors have opened on a new concept store from Starbucks and Amazon Go aims to combine comfort and convenience by bringing together the lounge aesthetic of a Starbucks café and…

News November 18

#RIC21 Provides 8 Real-World Answers to the Question ‘What do Consumers Really Want?’

Retailers certainly need to know what consumers want, but perhaps an even more important question is: How do I provide it to my shoppers? Fortunately the 2021 Retail Innovation Conference,…

Features November 18

Retail Innovation Conference Expands, Becomes Curated Destination for Connected Commerce

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. We know that retail leaders are facing a new reality —…

News November 18
Paper Source Barnes & Noble shop-in-shop

Barnes & Noble to Host Paper Source Shops this Holiday Season

Paper Source will launch a new shop-in-shop experience in two Barnes & Noble stores this holiday season in the first collaboration of the two retail brands, which are both owned…

News November 18

PreciseTarget Helps Retailers Find and Reach Out to High-Value Customers

Retail data science solution provider PreciseTarget has launched AcquisitionAI, a tool designed to give instant analysis of a brand’s newly acquired customers, automatically generating audiences that target the highest-value shoppers…

News November 18

How to Win in the Real-Time Holiday Retail Era

Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient…

Executive Viewpoints November 18

It’s Beginning to Look a Lot Like we Don’t Have Enough Holiday Retail Staff This Year

As brick-and-mortar retailers are flat-out prepping for the holiday shopping season, they’re also facing a diminished workforce to help manage it. Despite supply chain issues, this year could be even…

Executive Viewpoints November 17
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