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81% of Shoppers Buy In-Store After Discovering Products on Social Media
Omnichannel has firmly cemented itself as the key to retail in the U.S.: 72% of shoppers use at least one form of omnichannel pickup. Brick-and-mortar retailers can’t discount the power…
Features January 3
Study: Industry-Wide Efforts Will be Needed to Build on Sustainability Progress
Enhancing sustainability in retail and related industries is extremely complex — and that’s putting it mildly. Data from The Sustainability EDIT 2021 from marketplace intelligence platform EDITED reveals both progress…
Features January 3
It’s Time Retailers Give Customers What They Want: Online Shopping Without Passwords
As early as February 2021, industry analysts predicted the year’s holiday ecommerce sales would climb to $206.88 billion, accounting for a record 18.9% of all holiday retail revenue and representing…
Executive Viewpoints January 3
How to Adopt Retail CRM for the First Time without Disappointment
In 2021, CRM is one of the most widely used types of software for businesses. Almost all companies with more than 10 employees use some kind of this solution. The…
Executive Viewpoints January 3
The Age of the Empowered Associate
Featuring: Oscar Sachs, Salesfloor, Bob Phibbs, The Retail Doctor, Regina Aiello, Ben Bridge Jeweler What does it take to create a base of passionate and engaged associates? This is a…
Podcasts January 3
Top 5 Reasons Businesses are Turning to Inventory Funding
According to a recent survey, 24% of small businesses in the United States said the COVID-19 pandemic has had a “large negative effect” on their business. At a time when…
Executive Viewpoints December 31
Address Labor Shortages by Creating Attractive Retail Career Paths
Labor shortages in industries that had previously relied on multiple job seekers — even for low-paying jobs — have been one of retail’s biggest challenges in 2021. It’s not just…
Features December 31
The Future of Retail Takes a Digital Shift to Omnichannel Marketing
Finally, the once-static world of retail marketing is transforming. One by one, retailers are finding that their marketing models — co-op driven, lacking in transparency, and largely traditional in form…
Executive Viewpoints December 31
Does Customer Age Matter for Fraud Prevention?
In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Federal data indicates that impostor scams and ecommerce fraud topped the list. Account takeover fraud, which…
Executive Viewpoints December 30
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