Retail TouchPoints
From Mid-Year Pressure to a Winning Holiday Season: Lessons from the First Half of 2026
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How These Three Pillars Can Soften the Bullwhip Effect in Your Supply Chain
Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Impacted by everything from container shortages to…
Executive Viewpoints December 9
Party City Uses AI-Enhanced Emails to Drive 4% In-Store Sales Increase
AI and brand language optimization are playing increasingly important roles in ecommerce, but Party City has leveraged these tools to boost its brick-and-mortar foot traffic and sales. Party City began…
Features December 8
How Your Brand Can Reward Holiday Shopping Procrastinators
It’s become known as Panic Saturday. You know the one, that final Saturday before Christmas when all the last-minute shoppers descend on the nearest mall to snap up remaining gift…
Executive Viewpoints December 8
Alibaba Separates International and Domestic Commerce Operations, Names New CFO
Alibaba Group has reorganized its consumer and wholesale commerce divisions and named current Deputy CFO Toby Xu to succeed Maggie Wu as CFO in April 2022. The announcements mark the…
News December 7
Giant Food Launches Ecommerce Marketplace Featuring Non-Grocery Products
Giant Food has launched the Ship2Me marketplace on its website, which will add tens of thousands of new items that expand Giant’s online selection beyond traditional grocery. The categories, chosen…
News December 7
NRF: Holiday Season on Track to Beat Original Forecast; Growth Could Reach 11.5% over 2020
Despite supply chain disruptions, inflation and the new COVID-19 Omicron variant, the National Retail Federation is now saying that 2021 holiday sales increases could actually beat original forecasts. The NRF…
News December 7
Online Marketplace Solution Marketplacer to Fuel U.S. Expansion with $38M in New Funding
Australia-based tech platform Marketplacer, which helps brands, retailers and other businesses create their own online marketplaces, has received $38 million in fresh funding to build out its product suite, grow…
News December 7
Product Experience: The Art of Giving Customers What They Need to Know
Both individual consumers and business buyers have become sophisticated about their online shopping expectations, and a good customer experience (CX) strategy is now table stakes in B2C and B2B ecommerce.…
Executive Viewpoints December 7
From Direct-to-Consumer to Direct-to-Community: How DTC Brands Can Build a Sustainable Model for Growth
Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. Many…
Features December 7
