Retail TouchPoints

Latest Posts

How Your Brand Can Reward Holiday Shopping Procrastinators

It’s become known as Panic Saturday. You know the one, that final Saturday before Christmas when all the last-minute shoppers descend on the nearest mall to snap up remaining gift…

Executive Viewpoints December 8
Alibaba New CFO Ecommerce Reorg

Alibaba Separates International and Domestic Commerce Operations, Names New CFO

Alibaba Group has reorganized its consumer and wholesale commerce divisions and named current Deputy CFO Toby Xu to succeed Maggie Wu as CFO in April 2022. The announcements mark the…

News December 7

Giant Food Launches Ecommerce Marketplace Featuring Non-Grocery Products

Giant Food has launched the Ship2Me marketplace on its website, which will add tens of thousands of new items that expand Giant’s online selection beyond traditional grocery. The categories, chosen…

News December 7
NRF Holiday Sales 2021 Forecast

NRF: Holiday Season on Track to Beat Original Forecast; Growth Could Reach 11.5% over 2020

Despite supply chain disruptions, inflation and the new COVID-19 Omicron variant, the National Retail Federation is now saying that 2021 holiday sales increases could actually beat original forecasts. The NRF…

News December 7
Marketplacer Funding

Online Marketplace Solution Marketplacer to Fuel U.S. Expansion with $38M in New Funding

Australia-based tech platform Marketplacer, which helps brands, retailers and other businesses create their own online marketplaces, has received $38 million in fresh funding to build out its product suite, grow…

News December 7

Product Experience: The Art of Giving Customers What They Need to Know

Both individual consumers and business buyers have become sophisticated about their online shopping expectations, and a good customer experience (CX) strategy is now table stakes in B2C and B2B ecommerce.…

Executive Viewpoints December 7

From Direct-to-Consumer to Direct-to-Community: How DTC Brands Can Build a Sustainable Model for Growth

Direct-to-consumer (DTC) brands have a unique advantage in that they own the entire customer experience — and perhaps most important, all the data that is generated along with it. Many…

Features December 7
Elie Saab Website DTC

Luxury Brand Elie Saab Launches DTC Site Offering High-End Customer Experience

Haute couture brand Elie Saab has its sights set on a new generation of digital-first luxury shoppers with the launch of its new direct-to-consumer (DTC) website. Built on Shopify Plus…

News December 6

Investor Urges Kohl’s to Spin Off Ecommerce Business, Citing Potential Value of $12.4 Billion

Kohl’s has become the latest retailer to attract the attention of an activist investor seeking the separation of its digital and brick-and-mortar businesses. Engine Capital, which owns an approximately 1%…

News December 6
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank