Retail TouchPoints

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B8ta CEO: Live Shopping is the Future of Experiential Retail Worldwide

Few retailers can compete with Amazon on a purely transactional basis, according to Vibhu Norby, Founder and CEO of b8ta. The retailer’s logistical expertise gives it a serious advantage over…

Features December 17

4 Omnichannel Myths Keeping You From Success

Omnichannel is a buzzword in the world of retail customer experience. But despite its popularity, there is a lot of misinformation about what it actually means and how to create…

Executive Viewpoints December 17

The Mistake Retailers Risk Making with Contact Center as a Service

How can we serve customers more effectively? The question may be as old as retail itself, but in the last few years, some brands have found a fresh answer…shifting their…

Executive Viewpoints December 17

Chico’s Adds Two-Hour Delivery in Partnership With Walmart GoLocal

Chico’s FAS will offer two-hour delivery through Walmart GoLocal, starting in select markets including Chicago and Fort Myers, Fla., with plans to expand to other areas in 2022. The partnership…

News December 16
ThredUp SATC resale

ThredUP, Mercari Use TV Tie-In, Brick-and-Mortar Pop-Up to Attract New Consumers to Resale

Buying and selling secondhand is gaining traction with consumers, facilitated by a growing number of online resale platforms that make the process easier and more accessible. Now, two of the…

News December 16

Walmart Teams With TalkShopLive to Make Videos Shoppable Across Platforms

Walmart is expanding its ability to offer shoppable content at multiple touch points by teaming up with the streaming, social buying and selling platform TalkShopLive. The retailer can now provide…

News December 16

Marketing Platform Rokt Raises $325 Million, Pushing Total Valuation to Just Shy of $2 Billion

Ecommerce and machine learning solution provider Rokt has closed a $325 million Series E funding round led by Tiger Global, which brings the company’s valuation to $1.95 billion. The company…

News December 16

Wildfire Systems Lets Loyalty Programs Automatically Find and Apply Promotions

Financial technology platform Wildfire Systems’ turnkey white-label loyalty platform can now help shoppers automatically find and apply the optimal coupon for their purchase. The Couponator feature aims to improve the…

News December 16

How to Design Ecommerce Search Filters That Convert

Your site’s search box has an outsized role in buyer success. Did you know that approximately 40% of your visitors will use on-site search when they land on your site,…

Executive Viewpoints December 16
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