Retail TouchPoints
Four Retail Leaders to Share Intel from H1 2026 and Holiday Planning in Live Upcoming Webinar
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Holiday 2021 Wrap-Up: Safety Protocols and Early Shopping Led to a Successful Season
Retailers pulled off a successful 2021 holiday season despite the challenges posed by the omicron variant and ongoing supply chain issues. Overall sales were up 8.5% year-over-year during the period…
Features January 10
What all Retailers Should Know About Outsourcing Customer Service
As your business grows, so too will the customer support tickets, making it critically important that you scale your support team alongside your customer or order growth. Why? Because customer…
Executive Viewpoints January 10
Amazon’s Missing Out on a Billion-Dollar Marketing Channel: Packages
In just a few short years, Amazon created a booming advertising business that opened doors for other retailers, like Walmart and Target, and put ecommerce advertising on the map. Now,…
Executive Viewpoints January 10
How Wine Enthusiast is Bridging the Gap Between Content + Commerce
Featuring: Erika Strum Silberstein, Wine Enthusiast Over the past 40+ years, Wine Enthusiast has acquired a strong advantage: in addition to its commerce business, it has an incredible media portfolio. But…
Podcasts January 10
Bed Bath & Beyond to Close 37 Stores, Launch New Private Label items at buybuy BABY
Bed Bath & Beyond has released a list of 37 stores slated for closure in 2022 as it approaches completion of its 2020 plan to shutter 200 underperforming locations. The…
News January 7
Lululemon Names Former Twitch Exec to Head Digital Fitness Division
Lululemon Athletica has named Michael Aragon, formerly Chief Content Officer at Amazon subsidiary Twitch, as CEO of MIRROR and lululemon Digital Fitness. Twitch, a livestreaming service supporting multi-player entertainment, increased…
News January 7
How Shoemaker Viscata is Achieving Social and Business Goals by Reducing Returns
It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are…
Features January 7
Why CSR Matters To Your Business
“The greatest threat to our planet is the belief that someone else will save it.” – Robert Swan, OBE New data from Retail TouchPoints indicates that 73% of retail organizations…
Executive Viewpoints January 7
Retail Marketers, from Associates to C-Level, Are Split on Ad Platforms. Here’s Why.
What advertising platforms do retail marketers wish they could spend more time on? This was a critical question in Sidecar’s 2021 E-commerce Marketer Survey, and it revealed interesting disparities when…
Executive Viewpoints January 7
