Retail TouchPoints

Latest Posts

How other retailers are leveraging the Amazon model

3 Things Every Retailer Can Learn from Amazon

It’s easy to vilify Amazon. But for all its somewhat terrifying clout, questionable business practices and stories about its founder’s yacht-within-a-yacht, there is one thing that cannot be denied —…

Features March 22

Four Ways to Optimize Ecommerce Search

Most companies spend a double-digit percentage of their total revenues on marketing activities, including search, to drive traffic to their sites. Still, research has shown that 61% of ecommerce sites…

Executive Viewpoints March 22
Sephora Mobile POS 500 Stores

Sephora Rolls Out Mobile POS Technology to 500 Stores

Sephora USA will deploy the FreedomPay solution in its 500 stores in the Americas as the beauty retailer continues to fortify its digital offerings both in-store and online. “Now more…

News March 21

Google Drives Into Last Mile Tech Arena

As last mile efficiency has moved from a nice-to-have to a business necessity, some of the world’s largest companies — including Target, Walmart, Shopify, Microsoft and FedEx — have introduced…

News March 21
Kohl's is reportedly fielding bids from upwards of 20 companies interested in buying its business, including Hudson's Bay.

Kohl’s Confirms it’s in Talks with Potential Buyers, Defends ‘Standalone Strategy’

Kohl’s has confirmed reports that it is in discussion with a number of parties interested in acquiring its business, saying in a letter to shareholders that it was engaging in…

News March 21

Fulfillment’s Big Profitability Problem

Featuring: Josh Bartel, Hydrian Having a fast, efficient and profitable fulfillment strategy feels like a tall order on a good day, but couple it with inflation, long lead times and…

Podcasts March 21

Retail’s Inflation Crisis: Where Does AI Fit In?

Any hopes of a return to normal for the retail industry in 2022 have quickly been derailed for retailers and consumers alike, as a result of numerous challenges that have…

Executive Viewpoints March 21

Wireless 5G Revolutionizing Retail

What does having a network that can offer high speed and low latency really mean for retailers, and how can they take advantage of it? Imagine a retail location where…

Executive Viewpoints March 21
exterior shot of neiman marcus store at hudson yards

Employee Empowerment Plus Flexibility and Tech Help Neiman Marcus Decrease Turnover 20%

The COVID-19 pandemic has changed the culture of work for all employees, from white collar office workers going remote to associates on the front lines of stores picking up omnichannel…

Features March 21
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank